Agoda: Bridging the World Through Travel

Agoda is a premier online travel booking platform offering accommodations, flights, and more. We leverage cutting-edge technology to connect travelers with over 3.6 million accommodations worldwide. Headquartered in Asia and part of Booking Holdings, our diverse workforce of over 6,000 employees from 90+ nationalities creates an enriching environment of creativity, innovation, and collaboration. We thrive through a culture of experimentation and ownership, enhancing our customers' ability to explore the world.

Our Mission

We believe that travel enriches lives by allowing people to enjoy, learn, and experience the amazing world we live in. Travel bridges individuals and cultures, fostering empathy, understanding, and happiness. Our skilled and driven team from around the globe is united by a passion to make an impact. Through innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

This Role is Based in Bangkok, Thailand (Relocation Provided)

Location: Bangkok, Thailand (*Not open for remote work.)

About the Role

Agoda is seeking an Associate Director, Analytics & Insights to lead strategic and operational initiatives that foster both growth and efficiency in the Supply department. You will work closely with multiple stakeholders, including executive leadership and various cross-functional departments, to implement key initiatives successfully. In this role, you'll explore new business opportunities, analyze complex scaling challenges, and enhance existing operations.

Key Responsibilities

This role is a blend of hands-on "in the business" and executive-level "on the business" work. You will enjoy rolling up your sleeves, leading a team, and contributing to the strategy.

Project Delivery:

Manage, standardize, and validate the structure of business cases for product development, headcount, engineering resources, budgets, and general strategic and roadmap prioritization.

Experimentation:

Define success, measure and validate experiments, and promote an experimental mindset within the teams.

Forecasting and Insights:

Provide macro-led business intelligence to prevent missed opportunities, overcome organizational obstacles, and drive commercial behaviors.

Analytics & Alerts:

Conduct quantitative analysis, data mining, and presentation of business metrics. Identify drivers and build a communication framework based on business value, effort, and urgency.

Process Improvement:

Collaborate with all teams to drive inter- and intra-departmental efficiencies, optimize processes, and prioritize system enhancements.

Reporting:

Create dashboards, internal/external reports, and present key datasets to enable all team members to monitor performance efficiently and prioritize their efforts.

Leadership:

Lead a small team of experts to deliver the above functions while mentoring team members across the chain and connectivity teams.

Required Qualifications

To succeed in this role, you should have:

• 8+ years of leadership experience in analytics, data science, insights, or strategy
• 5+ years’ experience managing analytics, operational, product, or technical teams
• Expertise in data analysis and visualization tools such as Excel, SQL, Tableau, Python, and R
• Strong knowledge of statistical modeling and machine learning
• Proven capability to derive data insights and provide business recommendations
• Excellent written, verbal, presentation, and interpersonal communication skills
• Ability to multitask, prioritize, and coordinate resources effectively
• Strong program/project management experience
• Bachelor's degree in a business or quantitative field (e.g., computer science, mathematics, engineering, economics, or finance)
• Experience articulating strategic issues and negotiating with C-level executives, leading strategy consulting projects is a plus
• Proven track record of developing talent and managing teams
• Ability to drive projects independently, working efficiently to deliver results while engaging stakeholders throughout the process

Preferred Qualifications

It’s great if you have:

• A Master’s degree in statistics, economics, mathematics, or a similar discipline
• Experience conducting A/B testing experiments
• Experience in the travel industry, e-commerce, tech, or consulting