Business Intelligence Analyst

Join DigitalOcean as a Business Intelligence Analyst

Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can focus on creating software that changes the world. Our mission-critical infrastructure and fully managed offerings enable startups and small to medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees are based around the globe, much like our customers.

We are seeking a dynamic, organized, and detail-oriented Business Intelligence (BI) Analyst to support the strategic marketing operations function at DigitalOcean.

Role Overview

Supporting the Cloudways Marketing business, you will be an experienced BI analyst proficient in Power BI, adept at conducting thorough data analysis, and skilled in developing complex SQL queries. You'll create visually appealing dashboards and reports that drive informed decision-making, while collaborating with cross-functional teams. Your expertise will translate complex findings into actionable insights, ensuring alignment with business objectives.

Key Responsibilities

• Conduct thorough data analysis to extract insights and drive informed decision-making.
• Develop and maintain complex SQL queries to efficiently manipulate and analyze large datasets.
• Utilize Power BI to create visually appealing and interactive dashboards for data visualization and reporting.
• Evaluate and enhance existing BI systems to meet evolving business needs.
• Interpret data using statistical techniques to provide ongoing reports and insights.
• Collaborate with cross-functional teams to gather requirements, define metrics, and deliver actionable insights.
• Identify trends, patterns, and outliers in data to uncover opportunities for process improvement and optimization.
• Communicate findings and recommendations to stakeholders through clear and concise reports and presentations.
• Analyze data to uncover insights and provide logical explanations for problems, while identifying and defining new avenues for growth and improvement opportunities.
• Provide actionable insights and recommendations and come up with tactical and strategic initiatives to meet departmental objectives.
• Stay updated on industry trends and emerging technologies in predictive analytics.
• Create and update technical documentation to ensure knowledge transfer and consistency.

Required Skills & Qualifications

• Bachelor's or Master's degree in Computer Science, Data Engineering, Data Science, Statistics, or Mathematics preferred.
• Minimum 5-7 years of hands-on experience with Microsoft Power BI (expert level).
• Experience in writing complex DAX queries in Power BI.
• Good understanding of SQL Server Reporting Services (SSRS) and Power BI report server.
• Strong SQL writing abilities, using SQL to cleanse or transform data.
• Strong analytical and problem-solving skills with attention to detail.
• Proficiency in MS Excel and BI Technologies.
• Ability to work independently and manage multiple projects simultaneously.
• Experience in automating business processes through software solutions.
• Strong problem-solving abilities to adapt and thrive in a fast-paced, deadline-oriented agile environment.
• A highly ambitious, driven, and a go-getter attitude.
• Ability to ask tough questions and openness to being challenged.
• Experience working with SaaS implementations is a plus.
• Excellent communication and interpersonal skills to collaborate effectively with team members and stakeholders.

Why You’ll Love Working at DigitalOcean

We Rewards. The base salary range for this position is based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S. Employees may qualify for a bonus in addition to the base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.

We Value Development. You’ll work with some of the smartest and most interesting people in the industry. Our high-performance organization constantly challenges teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.

We Care About Your Well-Being. In addition to cash and equity compensation, we offer a competitive array of benefits. In the United States, these include health