Data Scientist

Job Title: Data Scientist at BT Group

Locations: Birmingham, Ipswich, Leeds, or London (Gracechurch Street). Note: This position requires being in the office at least 3 days a week.

Why This Job Matters

Join our Data and Insight team at BT Group and play a pivotal role in transforming Service Delivery into a data-driven powerhouse. This role centers around empowering every team member in Service Delivery to make the most informed decisions possible, thereby enhancing our customer service and reducing costs.

Key Responsibilities

As a Data Scientist, you will:

• Generate critical insights on FTTP service performance, identifying key areas for immediate action and improvement.
• Explore and analyze both internal and external data sources to develop innovative modeling approaches.
• Act as the subject matter expert, providing balanced operational and transformational perspectives to ensure alignment across the board.
• Tackle complex business problems through robust multi-source data analytics employing descriptive, predictive, and prescriptive analytics.
• Proactively engage with stakeholders to pinpoint challenges and focus analysis on agreed-upon areas.
• Deliver detailed analyses and insights, identifying main drivers of KPI changes and quantifying their impacts.
• Communicate effectively with senior stakeholders, offering a clear view of performance outcomes.
• Provide essential data for regulatory reviews and requests when necessary.

Required Skills and Experience

Ideal candidates will demonstrate:

• Advanced knowledge in programming languages such as Python or R, and database querying languages like SQL, HQL, or BigQuery.
• Proficiency in statistical analysis, quantitative analytics, and optimization algorithms.
• A strong capability to apply analytical reasoning, critical thinking, and contextual understanding.
• Excellent communication skills, with a proven ability to simplify complex information and advocate for change.
• Relevant experience in an operational or transformational role, preferably with a background in FTTP operations.
• Experience with AI and Machine Learning in a commercial setting.
• A results-driven approach, aimed at delivering measurable value to stakeholders.
• A solid track record of building and maintaining relationships with senior-level stakeholders.

Benefits

BT Group offers a competitive salary, rewarding bonus schemes, equity opportunities, and an attractive pension package. We are committed to promoting diversity and inclusivity within our workforce, reflecting the wide array of communities we serve.

About Openreach

As the leading broadband network in the nation, Openreach is dedicated to connecting the UK with over 640+ communication providers. Our team of 33,000+ professionals is committed to building a digital future reflective of our diverse community.

Apply Now

Applying is simple through our online system. Prepare your CV and follow our straightforward process. You can review and modify your application before submission. We cherish diversity and are eagerly awaiting your application, eager to help you find where you fit in our team.

BT Group is an equal opportunity employer. We are creating an inclusive work environment where everyone can succeed. Join us and be a part of our journey to build the best digital future for the UK.