Robotics Technician- South Carolina

Company Description

The Company: Prime Robotics is a prominent global automation company catering to the Logistics, Manufacturing, and E-Commerce sectors. Prime Robotics develops state-of-the-art solutions that are innovative, productive, and scalable. Our mission is to expedite supply chain logistics with the best-in-class robotic solutions. If you enjoy creating extraordinary stuff- come explore us!

Prime Robotics takes pride in being an Equal Employment Opportunity Employer, M/F/D/V, and we uphold diversity in both practice and spirit at corporate level.

Job Description

A Typical Day at Prime Robotics

• Provide support to team members and customers during the project implementation and post-sales stages
• Assist sales teams in demonstrating live demos to potential customers on site
• Monitor and observe the functioning of customer robot fleets to ensure optimal performance
• Be the local contact for resolving warehouse automation problems with the customers as they occur
• Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime for the customer
• Record operational data and generate reports to track performance
• Work flexible hours in order to collaborate with colleagues in different time zones
• Provide feedback to internal teams about customer needs, product performance, and potential areas for enhancement
• Perform hardware troubleshooting, including dealing with electronics, motors, and cabling, to ensure the ideal functioning of the robot fleet
• Practically work with electromechanical systems in a workshop environment, contributing to the efficient functioning of the robots
• Conduct robot inspections and perform preventive maintenance
• Display soldering expertise when required, maintaining and repairing electronic components
• Show a quick adaptability and an exceptional work ethic, adapting swiftly to emerging challenges
• Must have top-notch attention to detail and be meticulous in all tasks
• Document all robot repairs and keep an inventory of spare parts

Qualifications

Key Success Factors

• You LOVE Robots!
• You enjoy exploring and understanding how things work- you have an inquiring mind!
• Strong Customer Service skills
• Proactive and self-motivated with the capacity to work independently and adapt to changing circumstances
• Familiarity with mechanical or electrical systems obtained through work experience or educational background
• Strong problem-solving skills and the ability to think analytically in demanding operational environments
• Excellent communication skills to effectively interact with customers and internal teams
• Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously
• Display soldering expertise when required, maintaining and repairing electronic components
• Show a quick adaptability and an exceptional work ethic, adapting swiftly to emerging challenges
• Must have top-notch attention to detail and be meticulous in all tasks
• Document all robot repairs and keep an inventory of spare parts
• Ability to troubleshoot and work independently as well as part of a team
• Good driving record and dependable transportation to and from job sites
• Physical strength for this job is essential- you should be capable of lifting up to 50 lbs.
• Willingness to travel to client sites outside of South Carolina

Nice to have:

• Linux skills
• Prior experience with Warehouse Management System (WMS) software would be a valuable asset
• Experience in maintaining lithium batteries
• Basic networking knowledge
• Familiarity with databases and proficiency in writing mySQL queries

Additional Information

One more thing: Unsure if you meet all the qualifications? Apply anyway! We do not hire based on keywords. We hire real people who have the experience and skills we are interested in. This could be your dream job, but you won’t know unless you apply.

The Location: Duncan, South Carolina

The Salary: $55,000-$90,000

The People: We consider our people at Prime Robotics as the strength of our company. Prime Robotics is a great place to learn and work, and we eagerly await your contributions in catalyzing our growth and optimizing our clients' automation needs.

The Benefits:

We value our team and offer attractive benefits:

• Medical, dental, and insurance coverage to support your wellbeing
• Vacation and sick leave for maintaining a proper work-life balance
• Valuable hands-on experience and opportunities for skill development in cutting-edge robotics technology
• A culture of innovation, offering an environment that fosters personal and professional growth

Culture matters to us and we offer numerous ways to involve and collaborate, including contributing to our local communities, staying fit, and enjoying and celebrating together!

The Process:

1. You come across this posting
2. It captivates your interest
3. You express your interest (apply, email, shout loudly)
4. We schedule a time to discuss more about this exciting opportunity
5. You meet the team in person or via Zoom
6. You accept the job and broadcast how amazing your life has become
7. You refer your friends, and they join the fun

The Advice: Don’t disregard this opportunity. If not anything else, it will teach you the kind of company you should be searching for.