Exciting Opportunity: Site Reliability Engineer II

Overview

Join Esri and work collaboratively with our talented team of dynamic and passionate engineers, delivering advanced capabilities that enable our customers to make impactful differences. Utilize and operate robust technology powered by ArcGIS Velocity (IoT Analytics) and cloud-scale architectures. This position offers the opportunity to design, deploy, and operate next-generation real-time and big data GIS software-as-a-service (SaaS) capabilities for a diverse, global user base.

Why Esri?

Our teams embody a broad mix of experience levels, maintaining an environment that promotes continuous professional development. We prioritize your career growth and strive to assign projects that will help each team member grow into well-rounded engineers, enabling them to tackle more complex tasks in the future.

We highly value work-life balance, understanding that maintaining a healthy balance between personal and professional life is crucial for your happiness and success at Esri. Our flexible hybrid schedule allows you to lead a productive and well-balanced life both inside and outside of work.

Your Responsibilities

• Collaborate with a team of DevOps engineers to operate SaaS capabilities across multiple cloud regions
• Design, implement, configure, and use monitoring systems to ensure the health of SaaS products
• Manage infrastructure for ArcGIS Velocity, respond to alerts, and troubleshoot issues to resolution
• Design and implement the deployment and upgrade of containerized micro-service components for Esri’s SaaS offerings
• Participate in technical spike efforts, introducing innovative ideas to future software versions
• Troubleshoot system incidents and provide detailed root cause analysis reports
• Provide rotational on-call technical support

Required Skills and Experience

• 5+ years of experience managing Kubernetes (AKS, EKS), logging and monitoring tools (ELK, Prometheus), and container technologies (Docker)
• Proficient in YAML syntax for writing Azure DevOps pipelines and Kubernetes resources
• Ability to script infrastructure and application deployments using languages such as Bash, Python, and Golang
• Expert-level understanding of cloud computing platforms, especially Microsoft Azure or Amazon EC2
• Experience with continuous integration and delivery best practices
• Working knowledge of source control and issue management systems, preferably GitHub
• Bachelor’s degree in computer science, computer engineering, GIS, or information systems

Preferred Qualifications

• Master's degree in computer science, computer engineering, GIS, or information systems
• 5+ years of experience in designing, administering, and maintaining cloud environments such as Azure, supporting 24×7 high-availability production environments
• Interest in applying GitOps principles to automate application deployment on Kubernetes clusters
• Experience operating resilient, highly available, and scalable SaaS capabilities
• Experience managing Apache Kafka with high-velocity data
• Proficiency in operating cloud-native storage solutions
• Familiarity with deploying and operating reactive applications using Scala, the Play framework, and Akka
• Knowledge of Esri ArcGIS or other web mapping technologies

#LI-DR5 #LI-Hybrid

About Esri

At Esri, diversity is more than just a word on a map. We bring together a workforce rich in diverse experiences, perspectives, backgrounds, and cultures, driving innovation and fostering a better workplace environment. We are committed to creating positive global change through GIS technology and continuously advancing our commitment to diversity, equity, and inclusion. Learn more about .

If you don’t meet all the preferred qualifications, we still encourage you to apply!

Esri is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the employment process, please email [email protected]