Join Our Team as a Data Analyst II in Waukee, IA

Are you looking for a flexible work environment where you can grow and share your unique potential daily? Do you want a workplace that embraces holistic well-being, encourages volunteering, and celebrates both your success and our clients' achievements? If so, you've found the perfect opportunity. We are currently seeking a dedicated Data Analyst II to join our Creative Risk Solutions team in Waukee, IA. Read on to discover more about this exciting role and apply today!

About the Role

As an integral part of our Creative Risk Solutions division, the Data Analyst II will contribute to our company’s vision, mission, and strategy by providing essential technical support and expertise. Your goal will be to enhance the performance of our claim system, reducing the need for manual intervention by CRS staff.

Key Responsibilities

• Deliver technical operational support by executing ad hoc report requests, maintaining report distribution, and troubleshooting user errors related to the CRS claim system and other software used by CRS.
• Monitor shared inboxes and coordinate the routing of requests within the CRS team.
• Maintain the forms and mail-merge documents used by the claims teams.
• Create, run, and monitor regular reporting tasks.
• Develop and maintain reports and dashboards to deliver data insights to internal and external users.
• Assist with other reporting projects as needed.
• Support the implementation and monitoring of SSAE18 requirements.
• Perform other tasks as assigned by management.

Required Knowledge, Skills, and Abilities

• Preferred knowledge of the insurance industry.
• Strong interpersonal skills for interaction with agency employees, customers, and CRS staff.
• Excellent oral and written communication skills.
• High attention to detail and effective problem-solving capabilities.
• Ability to create and modify data queries using SQL or SOQL.
• Experience with Salesforce platform is a plus.
• Familiarity with reporting tools such as Qlik, Tableau, or Power BI is an advantage.
• Knowledge of and compliance with HMA’s Client Privacy Policy, HIPAA regulations, and E&O procedures.

Qualifications

• Education: College degree or equivalent job experience.
• Experience: Minimum of two years in technical support, data analysis, reporting, and/or project management.

Benefits You’ll Enjoy

At Holmes Murphy, we care about our employees' well-being and professional growth. Enjoy core benefits like health, dental, and vision, as well as additional perks:

• Paid Parental Leave and New Parent Benefits: We support our working parents with dedicated leave and benefits.
• Company-Paid Continuing Education & Tuition Reimbursement: We encourage and support ongoing professional development.
• 401k Profit Sharing: Holmes Murphy contributes annually to every full-time employee’s 401k.
• Generous Time Off Practices: Benefit from ample PTO and paid holidays to ensure you're at your best.
• Community Support: Enjoy paid volunteer time off and employee matching gifts through the Holmes Murphy Foundation.
• DE&I Programs: Participate in our dedicated Diversity, Equity, and Inclusion initiatives with paid Diversity Day and various DE&I projects.
• Consistent Merit Increase and Promotion Opportunities: Annual reviews ensure growth in both career and financial well-being.
• Discretionary Bonus Opportunity: Take advantage of annual bonuses for exceptional performance.

Holmes Murphy & Associates is an Equal Opportunity Employer.

#LI-EG1, #onsite

Additional Information:

Company Name: Holmes Murphy

Job Title: Data Analyst II, CRS (Onsite Waukee, IA)