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Lucid Software is a forefront player in visual collaboration, facilitating team engagement and shaping the future from concept to reality. Our services, enterprise, and workplace environment have been accorded several accolades, consisting of Forbes Cloud 100 inclusion and Fortune's Best Workplace in Technology designation. Lucid operates in a hybrid workplace structure, enabling staff members to function remotely, on-site, or adopting a mix of both according to the requirements of the role and team. In Lucid, we staunchly adhere to our fundamental principles of placing teamwork above individualism, perpetuating innovation, empowering employees, fostering initiative and ownership as well as encouraging passion and excellence in every sphere. We are committed to promoting diversity and strive towards establishing a respectful and inclusive atmosphere for everyone.
In the prevailing tech landscape, technical acumen must go hand-in-hand with strategic foresight. As an analyst within Lucid's Strategy & Analytics team, you need to be adept in all strategic problem-solving facets - from identifying opportunities, analyzing data, representing findings, to enforcing changes. This role is catered specifically for individuals well-versed in leveraging data and eager to escalate their careers to greater heights.
Analysts on the Strategy & Analytics team assist various sections throughout the business, granting you the chance to experience diverse facets of the business and augment your insight and expertise. These sections consist of Marketing, Demand Generation, Sales Operations, Customer Experience, Product, and Strategy. We make use of a common tool-set across these roles, but each carries specific challenges, providing unique learning opportunities.
Previous ventures from our team encompass the formation of customer health scores to pinpoint risk-prone accounts, defining channels to expedite product adoption at large-scale corporates, constructing tools for automatic analysis of A/B tests, exploring methods to enhance collaboration and product virality and devising dashboards to assist sales teams in identifying high-yield accounts.
Despite your routine tasks being aligned with the domain you are delegated to, you would have the robust support of the Strategy & Analytics team. While we are scattered across the firm, we maintain strong bonds via weekly team training, daily operational meetings and regular team activities. We extend assistance to one another, and the combined efforts of our entire team usually leave no questions unanswered.
Responsibilities:
- Collaborate with senior management and other stakeholders across Lucid's various departments
- Identify and understand challenges and opportunities
- Propose data-driven recommendations
- Implement novel initiatives aimed at business expansion
- Carry out other assigned duties
Requirements:
- Completed Bachelor's and/or Master's degree, preferably in a technical or quantitative sphere
- Minimum of 2 years of data analysis experience
- Proficiency in SQL
- Basic understanding of statistics and hypothesis testing
- Exceptional written and verbal communication skills
- Ability to think strategically and address open-ended issues
- Attentive, organized, and a good team player
Preferred Qualifications:
- Over 4 years of data analysis experience in a SaaS setting
- An ardor for problem-solving - If you're the type who remains engrossed in a problem until it's unraveled, then you'll fit right in.
- Aptitude for helping others and seeking assistance - Our impact is measured by aiding others in making better data-driven decisions. We believe in teamwork, not shy from asking for help, accept admitting ignorance, and actively solicit feedback.
- Eager to learn - Often, you'll be tasked with finding answers to unprecedented questions, which demands a strong intellectual curiosity and a desire to navigate through new problems, domains, tools, and techniques.
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