Staff Platform Engineer Opportunity at Abridge

Company: Abridge

Location: San Francisco, New York, OR Pittsburgh (Candidates living in or willing to relocate to these locations are strongly preferred)

About Abridge

Founded in 2018, Abridge seeks to enhance understanding in healthcare through its innovative AI-powered platform. Our technology improves clinical documentation efficiency, enabling clinicians to focus on patient care. We transform patient-clinician conversations into structured clinical notes in real-time, deeply integrated with EMR systems. Our auditable AI maps summaries to ground truth, facilitating trust and verification for healthcare providers. As industry pioneers in generative AI for healthcare, we set standards for responsible AI deployment across health systems.

Join our team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers who work collaboratively to make healthcare more understandable and efficient.

The Role

We’re seeking a dedicated platform engineer to help us build, secure, and scale our leading natural language understanding products. Collaborate with our application and machine learning engineers to deploy services using Terraform and Google Cloud Platform (GCP). You’ll also secure integrations with our customers and partners. As part of a small, cooperative team, your impact will be significant.

Key Responsibilities

• Partner with application engineers to build and deploy reliable, performant, and secure infrastructure for mobile and web-based applications.
• Collaborate with engineers and customers to establish secure integrations between Abridge and healthcare systems.
• Enable application teams to adopt a "you build it, you run it" approach by providing tools and processes for monitoring performance, availability, and reliability.
• Identify opportunities to improve engineering velocity and lead efforts to implement those improvements through tooling and processes.
• Manage CI/CD pipelines and other essential parts of our cloud-based development infrastructure.
• Advocate for and implement security best practices at Abridge.
• Create and maintain clear, relevant, and accurate documentation.

What You'll Bring

• 7+ years of software engineering experience, including 3+ years in infrastructure-as-code within a cloud-first organization.
• Experience maintaining Kubernetes clusters and creating helm charts for application deployments.
• Proficiency in CI/CD pipeline creation and maintenance for both infrastructure and application code deployments (e.g., Terragrunt, Atlas, ArgoCD, Octopus Deploy, Travis CI).
• Expertise in implementing and securing services on Google Cloud Platform as infrastructure-as-code, including GCP Projects, VPC Networks, Google Kubernetes Engine, and IAM roles and policies.
• Proficient in backend scripting languages (e.g., Python, GoLang, JavaScript, Rust, Bash).
• Up-to-date on industry best practices and tools, with a passion for continuous learning.
• Excited to be hands-on in a fast-moving, productive, and supportive environment.
• Willingness to assist across various roles as needed in a startup environment.
• Willingness to travel up to 10%.

Why Work at Abridge?

• Be part of a pioneering, mission-driven organization improving the healthcare delivery experience through audio technology.
• Unlimited PTO plus 12 national holidays.
• Comprehensive benefits package, including 16 weeks of paid parental leave for all employees.
• Flexible working hours with a remote work environment.
• Equity for all new employees.
• Generous home office equipment budget ($1600).
• Opportunities for growth and impact in a high-growth startup.

Life at Abridge

Our mission is to bring understanding and follow-through to every medical conversation. Our culture focuses on patient outcomes, user experience, and collaborative growth. Our diverse team includes engineers, scientists, designers, and health policy experts who strive to improve healthcare one recording at a time. We value growth mindsets and shared learning, ensuring our team continuously evolves and succeeds together.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion are at the core of our mission. We actively welcome applicants from all backgrounds, including race, gender,