Job Opportunity: Staff Reliability Engineer - IE07KE

Join a team that is committed to making a difference beyond insurance coverages and policies. At The Hartford, not only will you have the opportunity to achieve your personal goals, but you'll also be instrumental in helping others reach theirs. Be a part of our future-focused team.

About the Role

Group Benefits Technology at The Hartford is in search of an energetic Staff Reliability Engineer to be a vital member of our Reliability Engineering Team. This role calls for a strong background in Site Reliability Engineering (SRE) and IT operations as well as proficiency in various programming languages.

What You’ll Do

• Guide best-in-class software engineering standards for instrumenting the code/application technology stack to generate metrics on technology health - availability, performance, quality, currency, and resiliency.
• Act as a liaison between the architecture and software engineering teams to influence technical strategy while considering its cross-functional impacts and integration.
• Serve as the technical expert for the applications supported, requiring in-depth knowledge in technologies, applications, integration, interfaces, and business domains.

IT Operations Responsibilities

• Ensure operational excellence by driving the triaging and service restoration of high-impact incidents to minimize service restoration time and business impact.
• Collaborate with infrastructure teams to design intelligent incident routing, enhance monitoring/alerting capabilities, and automate service restoration processes.
• Maintain continuity of Hartford and third-party assets, ensuring IT application and infrastructure metadata repositories are current.
• Govern the D&A platform ecosystem, focusing on data masking, data lifecycle management processes, and solutions.

DevSecOps Responsibilities

• Develop and implement tooling, alerts, and response mechanisms to identify and address reliability risks through automation to support problem prevention, detection, mitigation, and resolution.
• Improve delivery flow by engineering solutions to increase delivery speed while adhering to technology standards.
• Implement preventative controls and drive increased automation and self-healing capabilities, improving cost efficiency baselines.
• Promote and implement innovative solutions.

IT/Data Engineering Responsibilities

• Champion the migration of applications to open-source platforms, PaaS, and cloud technologies.
• Drive simplification across the technology stack, ensuring technical designs can be effectively operated without adding complexity.
• Encourage inner- and open-sourcing practices to accelerate self-service enterprise capabilities.
• Set up scalable SDLC environments using COTS, PaaS, and SaaS products catering to data pipeline needs.

Qualifications

• 5+ years of relevant technical experience.
• Bachelor’s degree in Computer Science, Information Technology Management, or equivalent experience.
• Ability to interact with diverse technical and non-technical groups in a matrix organization.
• Solid understanding of AWS, DevSecOps practices, and SAFe Agile methodologies.
• Proficiency in programming languages like Python, Lambda, Go, Java, or JavaScript/Node.js.
• Familiarity with enterprise software solutions like MS Teams, ServiceNow, and Rally.
• Expertise with cloud platforms, microservices architecture, and observability tools such as Dynatrace, SPLUNK, CloudWatch, and CloudTrail.
• Hands-on experience with continuous integration and DevOps tools including GitHub, Jenkins, and Nexus.
• Exceptional communication skills.
• Understanding of robotics and AI for service improvement.
• Experience in strategy development and hands-on application development and production support.
• Understanding of frameworks like Cloud Security Alliance.
• Must be authorized to work in the US without company sponsorship.

Compensation

The annualized base pay range for this role is $126,160 - $189,240, based on market analysis and individual performance. The Hartford’s total compensation package may also include bonuses, long-term incentives, and on-the-spot recognition.

Equal Opportunity Employer: Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age.

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