About Company

Jun 23, 2024 - Fandom is hiring a remote Product Design Operations Manager. 📍Location: Poland.

About this Role

Fandom UX design is on the rise! We are currently seeking a Design Operations Manager to support our exceptional Product Design Team. This fully remote position is located in Poland. Join us in creating the most engaging fan experiences for TV, Movies, Games, Anime, and entertainment.

As a Design Operations Manager, you will report to the Head of Product Design, supporting the daily operations of a fast-paced, multidisciplinary product design organization. In this role, you will advocate for user-centered design and excel in enhancing the performance, process, and practice of our product designers. You will have a significant impact on our rapidly evolving product experience, working with a diverse team of designers worldwide to build the ultimate platform for shared fan experiences.

You Will...

• Resource Management: Oversee the allocation of design resources, including designers, freelancers, and external agencies. Ensure projects are adequately staffed and deadlines are met, including managing development and design ticketing, triage, hygiene, and efficiency.
• Workflow Optimization: Develop and implement processes and management systems to streamline the efficiency and effectiveness of the design team. Identify bottlenecks, streamline workflows, and implement best practices for overall productivity improvement.
• Project Coordination: Act as a central point of contact for cross-functional teams, project managers, and stakeholders to coordinate design-related activities, timelines, and deliverables.
• Tools and Systems: Evaluate, implement, and maintain design tools, software, and systems to support the needs of the design team and improve collaboration, communication, and productivity.
• Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders. Provide regular updates on project status, milestones, and key decisions. Gather feedback from stakeholders to inform project direction and ensure alignment with expectations.
• Continuous Improvement: Stay informed about industry trends, emerging technologies, and best practices in design operations. Identify opportunities for innovation and process improvement to keep the design team ahead of the curve.

You Have...

• Bachelor's degree in Design, Business Administration, Project Management, or a related field (Master's degree preferred).
• 5+ years of experience in design operations, project management, or a related role, preferably in a creative agency or design-centric organization.
• Strong understanding of design processes, methodologies, and principles, with the ability to translate business requirements into actionable project plans and deliverables.
• Proven track record of managing complex projects, teams, and budgets, along with exceptional organizational and multitasking skills.
• Excellent communication, collaboration, and interpersonal skills, with the ability to build rapport and influence stakeholders at all organizational levels.
• Proficiency in project management tools and software, design tools (e.g., Figma, Zeplin, Adobe Creative Suite), and collaboration platforms (e.g., Slack, Asana, Jira).
• Strategic mindset with the ability to think critically, solve problems, and drive continuous improvement in design operations.

Bonus Points...

• Experience in UX/UI Design, Visual Design, HCI, User Research, or Gen AI/Data Science.

Benefits & Perks

• MacBook Pro and all the essential gear you need for work.
• Free access to a variety of popular online courses and books sponsored by our company.
• Unlimited training (including Udemy and more).
• Company stock options.
• Exciting company swag packages.
• Cafeteria Benefit Program (including private medical care, gym membership, shopping/wellness bonus, etc.).
• VTO (Voluntary Time Off) - One day off every quarter for volunteering with non-profits.
• Frequent team bonding events.
• Flexible work hours and time off.
• Employee Interest and Hobby Groups supported by our company.
• An open, energetic, and fan-focused international work environment.

About Fandom

Fandom is the world's largest fan