Guidewire

Guidewire is seeking a highly skilled remote Senior Project Manager for InsuranceNow in the USA. Join our innovative team and contribute to our global leadership in the P&C insurance industry.

About Guidewire

Guidewire is a leading software provider trusted by P&C insurers to enhance efficiency, drive innovation, and stimulate growth. Our platform integrates digital, core, analytics, and AI capabilities, delivering these as a cloud service. Serving over 540 insurers across 40 countries, from startups to the world's most complex insurers, Guidewire continually evolves to ensure customer success. Our unparalleled track record includes 1600+ successful projects backed by the largest R&D team and partner ecosystem. Our Marketplace accelerates integration, localization, and innovation with hundreds of applications.

Job Summary

Our Professional Services team seeks a customer-focused Senior Project Manager with proven enterprise program delivery expertise to drive successful InsuranceNow implementations.

Responsibilities

• Create and maintain a comprehensive Project Roadmap for customer support efforts.
• Manage project budget forecasts and synchronize timing between work requests.
• Draft statements of work and negotiate terms with customers.
• Oversee single or multiple implementation and support projects.
• Provide leadership and prioritization for project teams, adapting to different SDLC methods.
• Develop and nurture strong customer relationships, ensuring consistent communication.
• Manage project expectations and escalate delays, ensuring mitigation/resolution of issues and risks.
• Prepare and present project updates to customer stakeholders regularly.
• Align production support needs with implementation activities to meet customer requirements.
• Determine and enforce ‘Implementation Support’ budget with customer sponsors.
• Travel as necessary, typically during new customer kickoffs - travel less than 25% required.
• Work primarily in the East Coast time zone.

Qualifications

• Proven large enterprise program delivery experience, preferably within the P&C insurance industry.
• Extensive SaaS software implementation expertise and executive-level customer interaction.
• Comprehensive project management experience, including managing complex enterprise projects.
• Proficiency in working across multiple projects in a matrixed organization.
• Experience guiding implementation partners and managing multi-functional projects.
• Skilled in Agile, Waterfall, or other project management methodologies.
• Exceptional communication and negotiation skills.
• Experience managing global resources, including onshore and offshore teams.
• Technical knowledge of Java enterprise projects and Microsoft applications.
• Successful migration of applications/data from on-premises to cloud environments.
• Strong leadership and decision-making capabilities.
• PMP, Prince2, or equivalent qualification preferred.
• Degree in information technology or business-related field.