Director of Data Management and Survey Programming

Company: Fors Marsh

About Us

At Fors Marsh, we tackle issues that matter. Our team of researchers, advisors, and communicators collaborates to shape systems that influence our lives. By analyzing human behavior from all perspectives, we design targeted solutions that drive action and impact decision-making. As a certified B Corporation, a Just employer, and a 2019-2024 Top Workplace, we emphasize purpose, people, planet, and profit in our work and partnerships. We hold ourselves accountable to our enduring values, striving to be the best versions of ourselves for our clients, communities, and the world.

Who We Are Looking For

Fors Marsh seeks a skilled and motivated individual to fill the role of Director of Data Management and Survey Programming. Reporting to the Senior Director of the Survey Analytics, Logistics, and Techniques (SALT) division, this individual will collaborate with Fors Marsh leaders across various divisions to lead end-to-end survey processes for our clients.

Key Responsibilities

• Lead a team responsible for programming and testing survey instruments, cleaning datasets, recoding data files, and delivering error-free final deliverables across multiple projects.
• Collaborate with clients and internal teams to understand survey questionnaires and data requirements for implementation, data collection, sampling, weighting, and analysis.
• Organize team assignments and design workflows with built-in quality control checkpoints for managerial and senior analyst review.
• Provide leadership and decision-making to resolve data issues or ambiguities, working closely with project teams and clients to recommend corrective actions.
• Ensure data integrity and standard compliance by creating, maintaining, and enforcing testing, data set creation, and quality control procedures.
• Train and mentor staff in data handling techniques, quality control, problem-solving, and safe PII handling for complex data sets.
• Support business and proposal development, including writing technical approaches, management plans, and estimating labor hours and costs.
• Manage competing demands, project schedules, and quality control while serving as a positive role model and mentor.

Requirements and Qualifications

• Master’s degree in statistics, business analytics, survey research, data science, or a related field.
• At least 10 years of professional experience in survey programming and data management for large-scale primary data collection projects.
• Minimum of 2 years of supervisory experience, including team leadership, maintaining a productive work environment, and team development.
• Minimum of 3 years of project management experience across multiple schedules and deliverables.
• Proficiency in statistical software packages such as Stata, R, SPSS, and Python for data cleaning and processing.
• Experience with survey tools like Voxco or Qualtrics.
• Familiarity with Federal security requirements and processes for conducting surveys and primary data collection.
• Effective multitasking and time-management skills with limited direction and supervision.
• Strong written and oral communication skills.
• Must be a U.S. Citizen and consent to a full background check due to federal contract requirements.
• Eligibility for access to sensitive information following government security investigation.

Benefits We Offer

• Opportunity to make an impact on people’s lives both within and outside the organization.
• Comprehensive health, dental, vision, and disability coverage at 100% for employees.
• Remote work flexibility.
• A company culture that values work-life balance with flexible leave policies.
• Floating holiday bank to celebrate meaningful days.
• Generous matching retirement contributions with no vesting period starting the third month of employment.
• Dedicated training and development budgets.
• Paid time off for volunteering.
• Participation in Fors Marsh staff-led affinity groups.
• Employee discounts through the certified B Corp network.

Salary: $140,000-$162,000

Internal Career Map: Senior Data Operations Manager I

Location: Remote, United States Residents only

EOE: