Director of Operations and Business Intelligence

Are you a strategic leader with a passion for optimizing operations and using data-driven insights to drive business growth? If so, we NEED you as our Director of Operations and Business Intelligence.

Our journey to success has been built on strategic operations and the power of actionable business intelligence. As we continue to grow and expand our horizons, we need a visionary leader who can perfectly blend the art of operations with the science of data analysis. This is where you come in.

As a visionary leader, you will play a critical role in driving operational excellence, streamlining processes, and unlocking the power of data to help us make strategic business decisions supported by data. If you are a dynamic leader with a proven track record in operations, business intelligence, and strategic thinking, we invite you to join us and help lead the Southern Shirt team into the future.

Responsibilities

• Operational Strategy: Develop and implement a comprehensive operational strategy that aligns with the company's goals, focusing on process improvement, cost optimization, and resource allocation.
• Business Intelligence: Oversee the design and implementation of business intelligence systems, including data collection, analysis, and reporting to drive data-driven decision-making.
• Process Optimization: Identify areas for process improvement and automation, streamlining operations to improve efficiency and reduce operational costs.
• Team Leadership: Build and manage a top-performing team, promoting a culture of accountability, collaboration, and ongoing improvement.
• Data Analytics: Use advanced data analytics tools to extract actionable insights from internal and external data sources, providing recommendations for business growth.
• Financial Analysis: Conduct financial analysis to assess the impact of operational decisions on company profitability and offer recommendations for cost control and revenue enhancement.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) and operational metrics to measure the success of initiatives and projects.
• Contract Negotiations: Lead contract negotiations with suppliers, vendors, and partners to optimize terms and agreements.
• Business Systems Improvement: Identify and implement improvements in business systems and processes to enhance efficiency and effectiveness.
• New Systems Identification and Implementation: Identify and evaluate new systems and technologies that can drive operational improvements and oversee their implementation.
• Process Efficiencies: Continuously analyze and enhance operational processes to drive efficiencies and reduce operational costs.
• Human Resources Planning: Plan and optimize human resource allocation to meet operational needs efficiently.
• Demand Forecasting: Develop and implement demand forecasting models to optimize inventory management and resource allocation.
• Leading Business Intelligence Team: Manage and lead the business intelligence team, ensuring the delivery of accurate, timely, and actionable insights.

Requirements

• Bachelor's degree in Business, Operations Management, Data Science, or a related field.
• MBA, Master's degree, or additional certifications is a plus.
• At least 7+ years of experience in an operations management and business intelligence role.
• At least 3+ years in a senior strategic leadership role.
• Proficiency in data analytics tools and business intelligence platforms (e.g., Excel, Power BI, SQL).
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable insights.
• Exceptional leadership and team management skills, with a focus on fostering a culture of innovation, professional growth, and continuous improvement.
• Proficiency in ERP systems such as Netsuite and experience with creating dashboards, reports, and app implementation.
• Strategic thinker with a proven track record of driving operational excellence and implementing process improvements.
• Knowledge of supply chain management, inventory control, and procurement processes.
• Financial acumen and the ability to analyze financial data to support decision-making.
• Solid understanding of financial concepts, budgeting, and demand forecasting.
• Excellent communication skills, both written and verbal, to effectively convey insights and recommendations to stakeholders.
• Strong negotiation skills to establish relationships with strategic partners, ensuring favorable terms for the organization while fostering win-win outcomes.
• Familiarity with logistics and supply chain software and systems is a plus.

Why You're Right for this Position:

• Your proven leadership in operations management and business intelligence aligns with our company's vision for operational excellence and data-driven decision-making.
• Your ability to drive process optimization, enhance efficiency, and strategically manage resources will contribute to our company's growth and profitability.
• Your dedication to fostering a culture of innovation and continuous improvement reflects our values and goals for sustainable success.

Benefits

At SSCO, we believe in taking care of our most precious assets, our people. That's why we're proud to offer the following benefits:

• 401K Retirement with employer matching
• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Holidays
• Professional Growth Plans
• Performance Bonus Opportunities
• Health and Wellness Programs
• Continued Education Allowances
• Company Sponsored Lunches and Events
• Generous Employee Discounts on SSCO Products
• An enjoyable, collaborative work environment with great people!