I Data Management Analyst

Company Description Experian is the world’s leading global information services company, harnessing the power of data to create more opportunities for consumers, businesses, and society. We are delighted to announce that FORTUNE has recognized Experian as one of the 100 Best Companies to work for. Moreover, we have been listed among the 100 "World’s Most Innovative Companies" by Forbes Magazine for the last five years. With a focus on our employees, we have received certification as a Great Place To Work (GPTW) for the third time. Experian Consumer Information Services is reshaping how our clients conduct business throughout all aspects of the customer credit lifecycle. Empowered by top-tier data and innovative technology, we aid businesses in making more astute decisions, identifying consumers, deciding on loans, marketing to prospects, and collecting debts. Job Description As a team member, support all data loading processes within the Data Management department. This role will entail developing an understanding of all data loading principles and best practices, adhering to established processes and procedures, and working closely with team members for ongoing technical growth and understanding. Key Responsibilities - Assist with operational escalations as needed. - Troubleshoot data loading errors and inconsistencies in line with the established processes and procedures. - Engage with data suppliers, both in writing and verbally, while checking submitted data or executing project tasks when appropriate. - Participate in daily scrum meetings to review escalations, worst cases, and any barriers that hamper the performance of assigned responsibilities. - Escalate relevant issues to senior team members while being responsible for the overall resolution of the issue. - Investigate and assess reporting history prior to and during all interactions with data providers. - Handle support calls directly from data providers and other internal staff as required. - Complete and pass the assigned training that falls within the scope of the role. - Participate in internal project and change acceptance testing as directed. - Contribute to weekly change reviews and in areas that need processing or procedural improvements. Qualifications - Basic skills in SQL and relational database technology. - Basic process management and project tracking skills. - Understanding of ETL. - Familiarity with data analysis tools and report development, i.e. Excel, Tableau, Alteryx, and others. - Basic competency in MS Office. - Ability to manage multiple tasks at a basic level. - Basic problem-solving skills. - Basic organizational skills. - Strong English communication skills, both in writing and speaking. Additional Information Culture at Experian We truly value your uniqueness. Experian's culture, people, and environments are what set us apart. We prioritise our people's interests seriously. We emphasise what genuinely matters: diversity and inclusion, work-life balance, flexible working, personal development, collaboration, wellness, recognition and rewards, volunteering—the list goes on! Our benefits include Medical, life, and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Home work, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more. Experian Careers - Creating a better future together Experian is proud to be an Equal Opportunity and Affirmative Action employer. We are passionate about utilising the power of data to transform lives and create opportunities for consumers, businesses, and society. For over 125 years, we’ve been aiding people and economies to thrive—and we’re not finished. We take our people’s interests seriously. We stress what truly matters: diversity and inclusion, work-life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action! We are building a culture where everyone feels comfortable bringing their full selves to work. A place where we not only respect and value our differences but also celebrate them in a positive and supportive environment. Discover what it's like to work for Experian and uncover the Unexpected!