Robotics Technician-PA

Company Description

The Company: Prime Robotics is a premier global automation company serving the Logistics, Manufacturing and E-Commerce industries. Prime Robotics develops state-of-the-art solutions that are inventive, effective, and scalable. Our mission is to expedite supply chain logistics through top-notch robotic solutions. If you love creating exciting stuff- come take a look at what we do!

Prime Robotics proudly identifies as an EEOE, M/F/D/V, and we champion diversity both in practice and essence at the corporate level.

Job Description

Your Role and Participation in The Team: In this role, you will be a highly driven Field Robotics Technician in Cumberland County PA, joining our team to support the deployment, maintenance, and tracking of our robotic solutions. As a Field Robotics Technician, you play an indispensable role in shaping the future of our warehouse automation solution delivery to clients, working closely with customers and internal engineering teams to ensure the smooth operation of our robotic system.

A Typical Day at Prime Robotics

• Provide support to team members and customers during project launch and after-sales stages
• Assist sales teams in offering on-site demonstrations to prospective customers
• Monitor and observe the operation of customer robot fleets to guarantee optimal performance
• Act as the central contact to resolve warehouse automation issues with the customers when they emerge
• Proactively identify and troubleshoot issues, providing timely solutions to minimize customer downtime
• Record operational data and create reports to track performance
• Show flexibility in work hours to collaborate with colleagues in other time zones
• Provide feedback to internal teams on customer requirements, product performance, and potential areas for enhancement
• Perform hardware troubleshooting, including electronics, motors, and cabling, ensuring optimal operation of the robot fleet
• Engage hands-on with electromechanical systems in a workshop environment, contributing to the efficient running of the robots
• Carry out robot inspections and perform preventative maintenance
• Showcase soldering expertise when necessary, maintaining and fixing electronic components
• Display a swift learning ability and an outstanding work ethic, adapting swiftly to emerging challenges
• Must show excellent attention to detail and meticulousness in all tasks
• Document all robot repairs and maintain spare parts inventory

Qualifications

Keys to Success

• You LOVE Robots!
• You love to examine and understand how things work- you have an inquisitive mind!
• Strong Customer Service skills
• Proactive and self-driven with the ability to work independently and adapt to changing situations
• Familiarity with mechanical or electrical systems gained through work experience or academic background
• Robust problem-solving skills and the ability to think logically in fast-paced operational environments
• Superb communication skills to interact effectively with customers and internal teams
• Detail-oriented with robust organizational skills to prioritize tasks and handle multiple projects simultaneously
• Demonstrate soldering proficiency when required, maintaining and repairing electronic components
• Show a quick learning capacity and exceptional work ethic, adapting swiftly to shifting challenges
• Must possess top-notch attention to detail and meticulousness in all tasks
• Document all robot repairs and keep spare parts inventory
• Ability to troubleshoot and operate independently and as part of a team
• Good driving record and reliable transport to and from work locations
• Physical demands in this job- should be able to lift up to 50 lbs
• Willingness to travel to client sites- mostly in Cumberland County, but occasionally across the state

Preferred qualifications:

• Linux skills
• Previous experience with Warehouse Management System (WMS) software is highly beneficial
• Experience in maintaining lithium batteries
• Basic networking knowledge
• Familiarity with databases and proficiency in writing mySQL queries

Additional Information

One more thing: Not certain you meet all the qualifications? Apply anyway! We don't hire based on key words. We employ real people with skills and experiences we are interested in hearing about. This could be your dream job, but you won't know unless you apply

The Location: Cumberland County client sites

The Salary: $55,000-90,000

The People: We believe our people at Prime Robotics to be our company's strength. Prime Robotics is an excellent place to learn and work, and we anticipate your contributions in propelling our growth and enhancing our client’s automation needs.

The Benefits:

We take good care of our team and offer great benefits:

• Medical, dental, and insurance coverage to support your wellness
• Vacation and sick leave for achieving a balanced work-life relationship
• Valuable hands-on experience and opportunities for skills development in advanced robotics technology
• A culture of innovation, providing an environment conducive to personal and professional growth

Culture is of great importance to us and there are multiple ways to be involved and collaborate, including giving back to our local communities, staying healthy, and celebrating together!

The Hiring Process:

1. You find this posting
2. It sparks your interest
3. You express your interest (apply, email, shout from the rooftop)
4. We schedule a time to discuss this incredible opportunity further
5. You meet the team in person and via Zoom
6. You accept the job and inform everyone how amazing your life has become
7. You refer your friends, and they join the fun

The Advice: Don't overlook this opportunity. If nothing else, it will enlighten you about the type of company you should be searching for.