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Company Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents, and children. Since 1954, we have grown into a global community—with a thriving e-commerce business, multiple catalogs, over 60 retail stores, an unparalleled national sales force, and international offices that support our leading supply chain division. But today we're working better, smarter, and faster than ever—and setting higher goals. We're building an infrastructure designed for scalability, embracing data-driven decision-making, and using technology to enhance efficiency and provide the best tools for the best work. Most importantly, we continue to invest in a diverse team of curious top talent who fuel each other's passions and curiosity, take risks, try new things, and believe every new day brings opportunities for growth.
Job Description
In a time of unprecedented expansion, we are seeking a Business Data Analyst, MDM – SAP to join our team. In this role, you'll be responsible for the creation, validation, and maintenance of SAP data records. You will ensure the accuracy and integrity of organizational data, meticulously adhering to established data governance rules. Besides data management, this role will play a key role in team development, coaching, and training team members to enhance their SAP skills and capabilities. The role will involve active participation in building comprehensive documentation and using ticketing tools like Jira to streamline and enhance the workflow processes within the Master Data team. This versatile role will support the team's mission to maintain data accuracy, uphold data standards, and promote continuous improvement within master data management (MDM) practices.
A typical day at the office looks like this:
- Demonstrate advanced proficiency in Fiori and GUI tables for creating and implementing changes related to all MDM activities. Identify custom Transaction Codes required for MDM, recommend build strategies, and develop or customize functionality as needed
- Develop and maintain Request Templates and create comprehensive documentation for all relevant MDM Fiori Tiles, ensuring consistency and accessibility
- Document all MDM scenarios and establish RACI (Responsible, Accountable, Consulted, Informed) matrices to clarify roles and responsibilities
- Act as a mentor for the MDM team, fostering skill development and knowledge transfer. Manage Jira tickets, monitor project statuses and effectively communicate ticket statuses to stakeholders. Moreover, continue documentation efforts to ensure comprehensive knowledge sharing and reference
- Support Jira request development, including building Jira request software templates, workflows, and SLAs
- Continuously evaluate and improve MDM processes, streamlining workflows, and enhancing efficiency. Quantify potential requests to establish Service Level Agreements (SLAs)
- Providing guidance on MDM reporting and data extraction needs, including reviewing GUI table access. Build and maintain processes and workflows to facilitate efficient data reporting
Qualifications
Got the skills and experience? Here’s what we’re looking for:
- 2 years of experience with request ticketing software
- 4 years of experience in the field with a focus on SAP MDM is a plus
- Proficiency in Microsoft applications such as Excel, PowerPoint, SharePoint, Teams, etc.
- Experience with SAP Winshuttle
- Experience with issue tracking software such as Jira, ServiceNow, Zendesk, etc.
- SAP expertise: Profound knowledge of SAP modules and functions relevant to master data management, including SAP Data Governance, SAP MDG, SAP ERP, and related tools
- Data integration: Ability to integrate master data across different systems, ensuring consistency and accuracy through data mapping, transformation, and validation processes
- Data quality management: Experience in establishing data quality standards, monitoring data quality, and implementing data cleansing and enrichment processes
- Data governance: Understanding of data governance principles, policies, and practices to ensure data accuracy, security, and compliance
- Data architecture: Familiarity with data architecture principles and best practices for designing scalable and efficient data structures
- Documentation: Proficiency in documenting data processes, workflows, data dictionaries, and standard operating procedures
- Strategic thinking: Ability to think long-term and align master data strategies with broader business and organizational goals
- Problem-solving: Aptitude for identifying complex data issues and developing effective solutions, often in collaboration with cross-functional teams
- Attention to detail: Strong focus on accuracy and precision when managing critical data elements
- Communication: Proficient at conveying technical information clearly to both technical and non-technical stakeholders, and actively listening to gather requirements and address concerns
- Collaboration: Ability to work seamlessly with various teams, departments, and stakeholders to achieve common data-related objectives
- Change management: Skillful at planning, organizing, and executing data management projects within specified timelines and budgets
Additional Information
And here’s our end of the bargain!
- Salary: $70,000-$80,000 with an annual bonus of up to 10%
- Paid leave for new parents to promote work/life balance and family bonding
- Excellent medical/dental and vision coverage—EPO, PPO, and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- On-site preschool for our employees’ children
- On-site employee gym for all levels/fitness needs
- Generous employee discount on products that make you smarter
- Casual dress...and we really mean it
At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families, and children we serve.
We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this fantastic group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Every day, we give everything we’ve got to create products that instill a sense of wonder and foster a
