Join Our Leading Financial Services Team as Vice President - Performance Analytics Lead Data Scientist

At JPMorgan Chase & Co., a renowned leader in global financial services, we are currently looking for a motivated Vice President - Performance Analytics Lead Data Scientist to join our dynamic Data Analytics and Reporting (DART) - Performance Analytics team. This team plays a pivotal role in supporting the Consumer and Community Banking (CCB) Performance Excellence program, focusing on delivering high-quality insights that drive strategic decisions and boost the employee experience through our innovative employee engagement platform.

Key Responsibilities:

• Examine platform features and enhancements to pinpoint significant touchpoints that impact employee engagement and performance.
• Create and maintain a robust data asset for analytics and reporting, facilitating ongoing support for strategic business needs.
• Perform in-depth analysis to explore patterns in employee engagement and performance, highlighting areas for advancement.
• Develop and execute insight-driven strategies to monitor and enhance engagement and performance outcomes.
• Collaborate with leaders and stakeholders within the Performance Excellence framework to establish and calibrate metrics and KPIs, improving platform efficacy and user adoption.
• Lead A/B testing experiments to sharpen both strategy development and platform interactions.
• Deliver compelling, data-driven insights and recommendations to stakeholders to bolster strategic initiatives and elevate employee satisfaction and productivity.
• Utilize sophisticated data visualization and storytelling techniques to engage senior audiences effectively.

Required Qualifications:

• Bachelor’s degree or higher with over 8 years of experience in a quantitative or related field.
• Proficiency in statistical software such as SAS, Python, SQL, and R.
• Strong understanding of statistical methods and concepts, with expert knowledge in statistical techniques, predictive modeling, time series forecasting, and text mining.
• Proven ability to distill complex concepts into clear, consumable content for a broad audience.
• Expertise in converting analytical data into relevant, actionable insights aligned with strategic business goals.
• Exceptional storytelling capabilities with a focus on clarity and impact.

Preferred Qualifications:

• Experience in HR and call center analytics, particularly in employee engagement and performance metrics.
• Knowledge of social media analytics or familiarity with gamification strategies, tools, and analytics.

About JPMorgan Chase & Co.:

As a global financial behemoth, we provide strategic advice and premium products to the world’s most significant corporations, governments, wealthy individuals, and institutional investors. Our guiding principle of conducting first-class business in a first-class way underpins our commitment to client service and drives all our operations. We prioritize building lasting, trustworthy partnerships that empower our clients to achieve their business ambitions.

J.P. Morgan is firmly committed to diversity and inclusion, recognizing that our people are our greatest asset. We are proud to be an equal opportunity employer that values the variety of knowledge and experiences a diverse workforce brings to our business. We uphold the highest standards of equality, ensuring no discrimination based on any protected attributes.

Leverage your expertise in data science and make a substantial impact in a top-tier organization. Apply today to help us drive performance excellence and innovation in employee engagement at JPMorgan Chase & Co.