Data Scientist Job Opportunity at TELUS

Join Our Customer-First Focus Team and Transform the Customer Experience

Our dynamic Customer First Focus team is committed to delivering on our Customers-First promise. We are dedicated to building unparalleled visibility, trust, and transparency into the end-to-end customer experience. Leveraging data and AI, we deliver innovative and transformative solutions that set new standards in customer satisfaction.

Role Overview

Position: Data Scientist

As a Data Scientist at TELUS, you will lead the systematic analysis and extraction of actionable insights from vast unstructured data to enhance the customer experience. By collaborating with entrepreneurial colleagues, you will make data-driven decisions that drive revenue, reduce costs, and foster growth. We are looking for individuals with a history of impactful insights, resilience in high-pressure environments, and expertise in solving complex problems with rigor and structure.

Responsibilities

• Systematically analyze and extract actionable insights from vast unstructured data.
• Collaborate with entrepreneurial colleagues to make data-driven decisions.
• Utilize data to drive revenue, reduce costs, and foster organizational growth.

Qualifications

Here’s What You Bring:

• 5+ years of professional experience in evaluating and applying statistical and predictive models (i.e., SPSS), including constructing algorithms, regressions, and clustering.
• Advanced proficiency in database querying, data extraction frameworks, data mining, machine learning, artificial intelligence, and relational database design.
• Fluency in programming languages: SQL, R, Python, Java, SASS.
• A degree in Mathematics and Statistics, Engineering, or Computer Science.

Ready to take on this exciting challenge and make a significant impact? Apply today to join TELUS as a Data Scientist and help us continue to deliver exceptional customer experiences!