Data Scientist - Conversational AI and Chatbots

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Join CloudWalk: Shape the Future of Conversational AI in Financial Services

Imagine a world where paying bills, checking balances, and managing finances feels effortless. Conversational AI is the key to ultimate convenience for customers, and CloudWalk is leading this revolution. Are you passionate about innovation and pushing the boundaries of how people interact with their money? If so, you have come to the right place!

About CloudWalk

At CloudWalk, we are looking for brilliant minds to join our team as hands-on architects of the future of financial services. Our team is developing cutting-edge conversational AI solutions that empower both internal and external customers.

Our Team Culture

We value bold experimentation and out-of-the-box thinking to break through barriers and achieve the impossible. Collaboration is at the heart of our team culture. We believe in the power of collective intelligence and thrive in a supportive environment where challenges are embraced as opportunities for growth. We celebrate successes together and foster a culture of continuous learning.

About the Job: Data Scientist - Conversational AI and Chatbots

We are seeking passionate individuals who thrive in a fast-paced environment and are eager to explore the latest advancements in conversational AI. Join us to play a pivotal role in shaping the future of our technology.

Key Responsibilities

  • Define, conduct, and document experiments to test new features and frameworks for our conversational AI solutions.
  • Collaborate with cross-functional teams and explain technical concepts to non-technical stakeholders.
  • Continuously deliver and iterate for rapid prototyping and improvement of our chatbots' functionalities.

Ideal Candidate

The ideal candidate is a problem solver extraordinaire who can break down complex challenges into manageable steps for efficient experimentation and iteration. If you are highly specialized in conversational AI and crave the opportunity to broaden your skill set and make a real-world impact, this role is perfect for you.

Required Experience

  • Experience in designing, conducting, and analyzing generative AI experiments, ideally focused on dialogue generation and response coherence.
  • Agile mindset with continuous delivery and iteration focus.
  • Strong communication and collaboration skills.

Desired Expertise

  • Building and querying knowledge graphs (experience with Neo4j is a plus).
  • Combining retrieval augmented generation techniques with generative models.
  • Familiarity with multi-agent systems and their application for building collaborative chatbots.
  • Applying reinforcement learning techniques based on human feedback to optimize chatbot performance.
  • Evaluating the effectiveness of RAG chatbots, including metrics for retrieval accuracy, response coherence, and factual correctness.

Our Recruitment Process

Our recruitment process is designed to be efficient and informative. Here is a general outline:

  1. Online technical assessment
  2. Technical interview
  3. Cultural interview

Diversity and Inclusion

We believe diverse perspectives and backgrounds fuel groundbreaking innovation. We foster a welcoming work environment where everyone feels valued and empowered to contribute their unique ideas, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability, or education.

Apply Now

Join CloudWalk today and become a driving force in the future of conversational AI in financial services!

Company name: CloudWalk

Job title: Data Scientist - Conversational AI and Chatbots