[Hiring] Manager, Machine Learning Engagement Management @OfferFit

OfferFit Is Hiring: Remote Manager, Machine Learning Engagement Management

Job Date: June 12, 2024

Location: LATAM, Europe, Canada

OfferFit, founded by ex-McKinsey and BCG math PhDs and backed by leading Silicon Valley VCs, is revolutionizing the AI testing landscape. Our platform replaces traditional A/B testing with AI that utilizes reinforcement learning, enabling marketers to enhance the performance of their campaigns swiftly. Our esteemed clients include Brinks Home, Yelp, Engie, MetLife, among others.

Important Note for Applicants:

We encourage you to apply even if you don’t match every criterion. Your application gives you the chance to be considered, and we look forward to reviewing it!

Position Overview:

The Manager, Machine Learning Engagement Management is pivotal to our expanding Implementation team. As an Engagement Manager (EM), you will oversee all stages of program execution, from designing, configuring, to expanding OfferFit use cases. Ideal candidates are passionate about technical program delivery, process engineering, and strategy definition in a dynamic environment. Building strong relationships with customer stakeholders is essential for program success.

Key Responsibilities:

• Oversee all phases of OfferFit use case delivery alongside implementation engineers and customer stakeholders.
• Facilitate design sessions with clients to establish requirements and integration strategies.
• Promote delivery and project management excellence through process playbooks and best practices.
• Identify, escalate, and mitigate potential project risks proactively.
• Develop and sustain relationships with key customer stakeholders.
• Relay customer needs to OfferFit's product and marketing teams to ensure a customer-centric roadmap.
• Contribute to OfferFit's product strategy decisions.

Why You’ll Love This Role:

1. Represent the company, collaborating with customers and internal teams to achieve success.
2. Experience a diverse range of tasks from growth management to technical engagement and support.
3. Lead the AI transformation in marketing technology — be at the forefront with OfferFit.
4. Join a fast-paced, supportive team focused on mentorship and professional development.

Ideal Candidate Traits:

• Entrepreneurial spirit: You take initiative, navigate obstacles, and always seek innovative solutions.
• People-oriented: You establish trust-based relationships and balance empathy with direct communication.
• Tech-savvy: You seek to improve processes through technology and automation.
• Organized: You can structure plans, align stakeholders, and execute effectively.
• Clear communicator: You express ideas clearly and persuasively, both in writing and verbally.

Additional Requirements:

• Ability to fully support North America time zones is a must.

For non-US based candidates, compensation will be adjusted based on location. Apply through OfferFit's internal or external career site.

OfferFit Benefits and Perks:

• Generous Paid Time Off (starting at 25 days/year) and Parental Leave (12 weeks paid).
• Flexible, 100% remote work environment.
• Quarterly team gatherings in different cities for collaboration and celebration.
• Weekly team-building events including lunch and learns, trivia, virtual escape rooms, and wellness meetings.
• Opportunities for learning and development from a leadership team with experience at Amazon, McKinsey, BCG, and IBM.
• Commitment to a strong company culture with diverse and inclusive team initiatives.

OfferFit is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, veteran status, disability, age, or any other legally protected status.

Join Offer