Join Monzo: Senior Data Scientist Opportunity

Make Money Work for Everyone

At Monzo, we're revolutionizing traditional banking by eliminating complexity and confusion. With our signature hot coral cards, get-paid-early feature, and extensive financial education via social media, alongside our award-winning customer service, we've consistently created extraordinary moments for our customers. We're not just selling products; we're solving problems and transforming lives through Monzo. ❤️

Location and Benefits

📍 Based in London | UK Remote Options | Great Benefits

Hear directly from our team about their experiences working at Monzo. ✨

About Our Data Science Team

We're seeking a Senior Data Scientist eager to build the bank of the future. This role offers an incredible opportunity to enhance our user engagement in 2024, helping us create a bank that customers absolutely love.

At Monzo, we're committed to building a fair, transparent, and delightful banking experience. With over 9 million customers in the UK and 100,000 new users joining each month, our product's popularity – driven by word of mouth and referrals – speaks for itself.

Enable Monzo to Make Better Decisions, Faster

Our company culture is deeply rooted in data-driven decision making. We believe in the power of real-time analytics and empowering our entire team. All our data is centralized and easy to access. With 90% of day-to-day decisions supported by self-serve analytics through Looker, data scientists can focus on more impactful business questions and analyses.

What You’ll Be Working On

As a Senior Data Scientist, you will collaborate with data scientists, analysts, analytics engineers, CRM managers, and various product teams to enhance our CRM function. Our goal is to deliver timely and relevant messages to delight our users.

Your Day-to-Day

• Utilize your expertise in analytics, data science, and data storytelling to interpret user behaviors and inform the communication strategy
• Guide CRM teams in measuring key metrics and facilitate A/B experiments to improve our processes
• Collaborate with the finance team to establish a unified understanding of user lifetime value and the impact of communication strategies on activation, engagement, and profitability
• Work with engineers to ensure accurate data collection for valuable business insights

Qualifications

You should apply if:

• You are passionate about Monzo’s mission
• Impact-driven and eager to make a positive difference
• Commercially minded, turning numbers into business insights
• Comfortable with both hands-on tasks and strategic thinking
• Proactive self-starter
• Reliable team player
• Skilled in SQL, Looker, and preferably Python
• Experienced in conducting large-scale A/B experiments, ideally in CRM or user engagement roles
• Excellent at presenting and communicating data insights

Interview Process

Our interview process typically involves three main stages:

• Initial chat with a recruiter
• Call with the Hiring Manager
• Take-home task
• Final rounds including a case study and collaboration interview

The average process duration is 2-3 weeks, but we are flexible with your availability. For any questions or reasonable adjustments, please reach out to [email protected].

What's in It for You

• ✈️ Assistance with relocation to the UK
• ✅ Visa sponsorship available
• 📍 Flexibility to work from our London office or remotely within the UK
• ⏰ Flexible working hours to suit you and your team
• 📚 £1,000 learning budget per year for books, training courses, and conferences
• ➕ More benefits available, see our full list here
• Accommodations for part-time schedules to ensure a great work-life balance

Commitment to Diversity and Inclusion

Monzo is dedicated to creating an inclusive environment where everyone can