Senior Data Scientist, Product, Support Platform

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Job Offer: Senior Data Scientist, Product, Support Platform at Google

Company Name: Google

Job Title: Senior Data Scientist, Product, Support Platform

Minimum Qualifications:

Master's degree in Statistics, Economics, Engineering, Mathematics, or a related quantitative field, or equivalent practical experience.

5 years of experience in statistical data analysis, data mining, and querying (e.g., SQL).

3 years of experience in managing analytical projects.

Preferred Qualifications:

Experience with experimental design, training, data analysis, survey design, and statistical modeling.

Ability to complete projects independently and work with cross-functional teams in a dynamic, fast-paced environment.

Ability to apply statistical training to data and retrieve datasets using tools and coding.

About the Job

Join Google in serving a worldwide user base of more than a billion people. As a Data Scientist, you will provide quantitative support, market understanding, and strategic insights across various organizational teams. You will serve as an analytics expert for your partners, using data to drive better decision-making. You will weave stories with meaningful insights from data and make critical recommendations to Engineering and Product Management teams. One minute you’ll be tallying up numbers, and the next, you’ll be communicating your findings to a team leader.

Responsibilities:

Utilize cutting-edge data science and analytics techniques to shape Google's support platform and resolve customer and user issues.

Collaborate within a team to define problems, develop metrics, extract and manipulate data, create visualizations, implement investigative/statistical models, and present findings to stakeholders.

Contribute to the data science/product analytics roadmap, aligning with broader support platform strategies. Set project goals, coordinate resources, and provide technical leadership to achieve long-term objectives.

Gain a comprehensive understanding of datasets used by customer engagement support and partner teams. Work closely with Engineering teams to identify and address instrumentation gaps, ensuring precise data collection for key functionalities focused on customer journeys.

Apply now to be part of a dynamic team at Google, where your expertise will drive innovations that improve the service for millions of users globally.