Senior Staff Machine Learning Architect

Company Description At ServiceNow, our technology is making the world work for everyone, and our people are making this happen. We move quickly, realising the world can’t wait. We innovate in ways unmatched by anyone else, benefiting our clients and communities. Joining ServiceNow means becoming a part of an ambitious team of pioneers, perpetually curious and driven by creativity. We believe that your best work happens when you’re living your best life and exercising your unique skills, therefore, we do everything to enable this. We dream big – both individually and collectively – supporting one another in making these dreams a reality. The future is ours, and it begins with you. With over 7,700 customers, we service around 85% of the Fortune 500® companies. We take pride in being one of FORTUNE 100 Best Companies to Work For® and one of World's Most Admired Companies™. Find out more on our 'Life at Now blog' and hear from our employees about their experiences working at ServiceNow. Don't let the fear of inadequate qualifications discourage you from applying for a role that excites you. At ServiceNow, we're committed to fostering an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including those from non-traditional, diverse backgrounds, who may not follow a typical path related to this role. We believe that skills and experiences are transferable, and those who dare to dream big make great candidates. Job Description About Digital Technology We’re not just an IT department, we're Digital Technology. We adapt as the world around us evolves. We’re transforming the meaning of IT with a mindset focused on revolution, experience, AI-assisted automation, innovation, and growth. We’re about creating delightful, secure customer and employee experiences that speed up ServiceNow’s journey to becoming the defining enterprise software company of the 21st century. We also enjoy co-creating, applying, and promoting our own products to achieve this. Ultimately, our aim is to make the world function better for our employees and clients—when you work at ServiceNow Digital Technology, you work for them. What you get to do in this role: You will play a crucial role in developing AI and Machine Learning (ML) solutions that revolutionise user experiences and the efficiency of enterprise services. We are pioneering a novel approach where any user, no matter their technical expertise, can use the AI/ML solutions we design to manage services in an enterprise context effectively and on a large scale. We are only just beginning our journey with our early-adopter customers and we need your assistance in building and delivering an impressive range of solutions to our 5k+ enterprise clients worldwide. Your tasks will include: - Designing top-notch cloud-based AI/ML solutions to empower intelligent enterprise services - Collaborating on a daily basis with a team of similarly-minded developers, product managers, and quality engineers to create high-quality software - Working with product owners to understand detailed requirements, then taking ownership of your code from design to delivery of superior solutions to our users Qualifications To succeed in this role, you need: - A Bachelor's degree and 12 years of related experience; or a Master's degree and 8 years of experience; or a PhD and 5 years' experience; or equivalent work experience - Expertise in Java or Python, Object-Oriented Programming (OOP), Design Patterns, efficient temporal and spatial algorithms - Experience in building new products that use challenging algorithms - Expertise in coding efficient, object-oriented, modular, and quality software - Knowledge of core AI/ML techniques and algorithms - Understanding of unit testing, profiling, and code tuning Additional Information ServiceNow is an Equal Employment Opportunity Employer. We consider all qualified applicants for employment without discrimination based on race, colour, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we foster flexibility and trust in our distributed work environment. Click here to learn about our work personas: flexible, remote and required-in-office. If you require reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method of applying, you may contact us at [email protected] for assistance. For positions that require access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may need to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams have become increasingly common. Click here to learn what to be aware of and how to protect yourself. All legitimate ServiceNow job postings can be found on the ServiceNow Careers site. From Fortune. © 2022 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, nor do they endorse the products or services of, ServiceNow.