Analytics Engineer

Company Description

Who we are:

Ignition is the world’s first client engagement and commerce platform catered to the professional services industry. We offer services ranging from proposal and payment automation solutions to a broader client engagement platform, aiming to transform the way business is conducted.

We are a fast-growing, international SaaS organization with employees based in Australia, the US, Canada, the UK, South Africa, New Zealand, and the Philippines.

Company Values:

• We improve every day
• We work without ego
• We are smarter together
• We prioritize our customer

Role location:

We welcome applicants from all over Australia and New Zealand. We have adopted a hybrid working approach across all our locations. Our employees have the flexibility to work from home, the office, or a blend of both.

Job Description

About the role:

We are seeking a diligent Analytics Engineer to join our talented and friendly data team. In this role, you will play a key role in leveraging our best practice analytics engineering methodologies to promote self-service analytics across all business functions. Our team has solidly established a modern data stack over the past few years, significantly contributing to our thriving self-service analytics culture. As we are eager to adopt new and exciting technologies, this role presents an excellent opportunity to further advance our capabilities and consolidate the progress we've made recently, augmenting the effectiveness and efficiency of our data-driven decisions and operations.

Reporting to the Head of Data and Analytics, your role will involve collaborative engagement with business stakeholders across various sectors of the organization. This collaboration will be crucial in prioritizing and implementing projects, improving reporting systems, and driving both results and process enhancements. Your iterative technical solutions will be instrumental to ensure high-quality product delivery and feature rollout at scale in our rapidly evolving startup environment.

What your day-to-day will look like:

• Assume ownership and manage code connected to transforming our data for self-service analytics.
• Advocate for software engineering best practices like version control and continuous integration within an analytics codebase.
• Enhance observability and maintainability in our data environment, monitoring uptime, usage, data quality, and data freshness.
• Conduct end-to-end investigations during issue occurrences across the entire data stack.
• Enable data flow to required platforms, ensuring data availability for business use.
• Work with non-technical team members to understand their data-related challenges and provide necessary data.
• Identify opportunities to optimize our data stack.

Qualifications

What you need to succeed:

• Proficiency in SQL, preferably on modern data warehouse platforms.
• Experience in building data pipelines in service of analytics, preferably utilizing dbt and Looker.
• Familiarity with BI tools and a proven track record of disseminating data insights via reports and dashboards.
• Proficiency in at least one high-level programming language, preferably Python.
• An eye for detail, capable of identifying discrepancies and determining the appropriate course of action.

Nice to Have:

• Familiarity with the payments and financial technology domain.
• Experience in machine learning pipelines.
• Experience with modern cloud infrastructure using infrastructure as code.
• Understanding of common statistical methods applied, such as significance testing.
• Experience with integrations in CRMs or similar systems.

Additional Information

Why join us:

• Founder-led, global SaaS organization in hyper-growth mode and scaling fast.
• We work without egos in a culture that promotes collaboration, openness, and transparency.
• Competitive salary and employee stock options from day one.
• 20 days of accrued annual leave/vacation, plus 10 days of wellbeing days for you and your loved ones.
• Annual education allowance to support your professional growth.
• Smart and curious coworkers who thrive on challenges.
• Employee recognition program.
• Quarterly wellness allowance for your personal well-being.
• Paid subscription to Headspace and LifeWorks EAP & Wellbeing Platform.
• Support for flexible working with provisions for office expense reimbursement and mobile allowance.
• Assistance with personal tax return – we are in the accounting business, after all!
• Paid parental leave.
• An extra paid day off to celebrate your birthday, plus volunteering leaves.
• Monthly social events.

We encourage applications even if you do not meet all the listed criteria. Studies have shown that candidates from underrepresented minority groups often apply only for roles where they meet all the detailed requirements. Experience can take many forms, and skills are transferable. We are committed to including diverse perspectives in our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ignition proudly provides accommodations for employment and recruitment during the recruitment process. Following our team's review of your resume and contacting you if there is a fit, we will work with you to meet your accessibility needs. Please contact [email protected] for documents regarding accessibility in a different format or any other questions or suggestions.