Data Analyst

Our mission at Talkspace is to support healing. In order to reach our goal, we require dedicated, intelligent, and driven individuals. Are you ready to assist over a million people in acquiring top-notch mental health care? Join us in our mission to make therapy accessible to everyone! We are searching for a Data Analyst who, like us, believes that digital therapy offers a unique chance to enhance mental health. At Talkspace, you'll collaborate with individuals who are excited about data and committed to our goal of delivering quality mental health care to all. As a Data Analyst, you will part of a cooperative and goal-oriented Data Science and Machine Learning Team. Please note: This position is based in NYC and demands in-person work 1-2 days per week at our NYC office. About This Role Data Analysis: - Conduct qualitative and quantitative analysis to support Talkspace’s financial and revenue operation initiatives with data-driven suggestions. - Collect analytical requirements, draft database queries, and construct automated reports for internal business parties and external partners. - Critically evaluate, assess hypotheses, and use data to experiment and refine new product features or business strategies. Communication and Teamwork: - Collaborate with both technical and non-technical stakeholders to translate insight into action. - Explain the narrative behind the data to non-technical stakeholders, converting insights into outcomes. Mental Health Outcomes: - Use statistics to find patterns and trends that help us understand and convey how Talkspace is impacting patient mental health outcomes. What are we doing right, and where do we need to improve? About You: - 2-4 years of experience in an analytical role - BA/BS in a quantitative field like statistics, applied mathematics, economics, computer science, or equivalent experience - Skilled in SQL, Python, and Excel / Google Sheets - Experienced with statistical data manipulation - Familiar with data visualization software like Looker or Tableau - A creative problem solver who starts by understanding the question - A strong growth mindset and interest in expanding your data skill set with a focus on system thinking - Keen to convert the solutions you make into new tools for the future Compensation: At Talkspace, we believe in pay transparency during the interview process as a critical part of fairness, equity, and inclusion. The hourly rate is based on internal and external compensation benchmarks, which we consistently analyze to ensure competitive pay. The base salary range for this role is between $100,000.00 and $120,000.00. The leveling within the hourly rate corresponds to each applicant’s relevant experience, skills assessed during the interview process, education, and appropriate certifications. Why Talkspace? Talkspace offers the most comprehensive and convenient way to care for your mental health and wellness, with a focus on quality mental health services on your terms. Our flagship psychotherapy and psychiatry product connects individual users to a network of thousands of licensed mental health professionals via an easy-to-use, HIPAA-compliant web, and mobile platform. With Talkspace, users can reach their dedicated provider via live video, text, or phone. Backed by over a decade of industry-leading research and proven clinical results, our care model continues to lower the barriers to quality mental health services nationwide. Talkspace serves over 112 million Americans and leads the corporate wellness space with over 200 employer partnerships across various industries. Our commitment to helping people feel better starts at Talkspace, where we come together as a team striving to create a better world. We offer fun company-wide events, happy hours, wellness perks, flexible PTO, access to Talkspace products, and competitive benefits. EQUAL OPPORTUNITY EMPLOYER Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification, if you believe you could make a great addition to this team. Come as you are! Job seekers at Talkspace are considered irrespective of race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran, or military status, and any other status protected by applicable federal, state, or local law. How do we define Diversity, Equity, Inclusion, and Belonging at Talkspace? Diversity: Diversity incorporates the unique attributes of our employees as individuals. We value and embrace the richness arising from their varied backgrounds, perspectives, and experiences, which include, but are not limited to, age, ability, ethnicity, gender, race, and cultural background. Equity: Equity refers to a fair and impartial workplace, aiming to ensure equal growth and advancement opportunities for all employees. This involves amplifying underrepresented voices, addressing unconscious biases, and providing inclusive, culturally competent mental health care. Inclusion: Inclusion denotes the practice of granting equal access to opportunities and resources for all employees, particularly those who might otherwise be excluded or marginalized. It ensures that everyone feels a sense of belonging, value, support, and respect as an individual. Belonging: Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity, equity, and inclusion in the workplace.