Administrator of Data Quality

Do your best work ever!

Houseful is the home of trusted brands such as Zoopla, Alto, Hometrack, Calcasa, Mojo, and Prime location. Together, we are creating the connections that power better property decisions, unleashing the combined power of software, data, and insight.

We strive with both intelligence and passion to reach our ambitious goals and to advance the property market. There's no better time to join us.

Houseful is the UK’s top property tech data business. As such, we are thrilled to be hiring for a Data Quality Administrator - a dual role centered around projects that enhance data quality and updating customer data in our CRM Salesforce to ensure the daily success of our Commercial teams. The role will be within the Commercial Analytics team which involves strategic, operational, and analytical reporting. The employee will be exposed to many different teams in the business including Data & Analytics, Sales, Marketing, Commercial Systems (the Salesforce/process experts), and operational teams who handle customer inquiries. This entry-level position is perfect for a person who enjoys repetitive tasks and is eager to learn new skills in a fast-paced, friendly business environment.

Responsibilities 

Projects to improve data accuracy, like

• Reviewing individual customer contracts and updating relevant details for contract renewals and special terms and conditions
• Assisting in the clean-up/restructuring of our contact email addresses and billing information as part of a major billing infrastructure change we are implementing
• Making bulk changes to consolidate all contracts for each company into a single location to help Operational teams efficiently find the data they need
• Updating our Whole of Market data provided by a third party every month which informs the total estate agency branches still operating in the market and is crucial for prospecting for Sales and strategic analysis of the total market opportunities
• Monthly update of Salesforce contacts/accounts with the latest CTPS/TPS data

Updating customer data in our CRM Salesforce 

• Completing complex contract loads that update hundreds of contracts and/or products simultaneously. For example, updating the product target areas for one of our large Corporate Estate Agency customers, or applying inflationary price rises to a broad base of our smaller Estate Agency customers
• Carrying out regular data loads (weekly/monthly) to facilitate Commercial reporting on customers and the Sales team's performance compared with targets

Requirements

Essentials

• Detail-oriented with good numeracy skills
• Able to do repetitive tasks in an organized way and meet deadlines
• Analytically minded, with an aptitude for logical problem solving
• Quick learner, capable of acquiring new skills quickly and open to coaching
• Effective communicator - verbally and in writing - especially in asking questions to comprehend problems and not afraid to say “I don’t know” to clarify understanding

Desirables

• Experience using Excel/ GSheets
• Experience in data entry and data quality tasks
• Experience working with Salesforce CRM and Data Loader

Benefits

• Everyday Flex - increased flexibility over where and when you work
• 25 days annual leave + additional days for years of service
• Days off for your birthday, a house move, a good deed day, and a digital detox day
• Cycle to work and electric car schemes
• Interest-free loans for home improvements and other significant life events
• Free Calm App membership
• Enhanced Paternity Leave
• Fertility Treatment Financial Support
• Group Income Protection and private medical insurance
• Gym facilities on-site in London – or membership in regional offices
• Up to 7.5% pension contribution by the company
• Discretionary annual bonus up to 10% of base
• Talent referral bonus up to £5K