AI Product Specialist (Photo)

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Join Our Trailblazing Team as an AI Product Specialist at Topaz Labs

Topaz Labs, a pioneering AI tech company famous for enhancing image and video quality with one-click solutions, is seeking an ambitious AI Product Specialist to join our team. With over 1 million users including professionals at Apple, Netflix, and NASA, and a track record of processing over 1 billion images, Topaz Labs is at the forefront of AI-powered software development. Our rapidly expanding operations have resulted in a staggering 1000% revenue increase over the past four years, and this growth only marks the beginning of our journey.

About the Role

As an AI Product Specialist at Topaz Labs, located in Dallas, TX, you will have the responsibility to enhance our customer experience and engagement. Your day-to-day tasks will include:

  • Assisting customers by resolving queries and providing detailed product insights regarding Photo AI and Gigapixel AI.
  • Creating engaging and educational tutorials, videos, and documentation to aid customer understanding and product usage.
  • Identifying and implementing opportunities to enrich the overall customer experience.

This dynamic, cross-functional role offers you a comprehensive learning experience on how a world-class team operates to develop high-growth tech products. Your success in this position can set you on a path to higher responsibilities within product, marketing, or customer operations divisions.

About You

Ideally, you are someone with a passion for photography and/or photo editing and possess an exceptional work ethic. Your problem-solving skills are rooted in first principles, and you exhibit excellent writing skills. While not mandatory, having read titles like Delivering Happiness, Made to Stick, or Setting the Table would be beneficial.

Even if you don't meet every qualification, we value diversity and encourage you to apply. We believe in fostering a diverse team environment and are eager to support your professional growth.

Our Offer

At Topaz Labs, we provide a competitive base salary and significant ownership opportunities that grow as the company scales. We are committed to your well-being and offer fully covered medical, dental, and vision insurances, 15 days of paid time off plus holidays, and a 401k with matching contributions. This is a full-time, onsite role, and relocation is required for non-local candidates.

Why Choose Topaz Labs?

Choose us for a chance to be part of a company known for its rocketship growth from $3M to $35M in revenue within four years. Our world-class team is dedicated to rapidly executing strategies, obsessing over customer experience, and promoting internal talent. Our achievements and technological prowess are recognized by major publications like Fast Company, The Verge, and BBC.

Ready to make a significant impact in the fast-evolving tech world with Topaz Labs? Apply now to become our next AI Product Specialist and help shape the future of image and video quality technology!