Join Our Team as a Business Intelligence and CRM Specialist

Location: Milan, Italy
Flexibility: 40-60% Remote Work | 10% Travel
Employment Type: Permanent, Full-Time

About The Role at Sanofi Consumer Healthcare

At Sanofi, we are dedicated to fostering healthier, fuller lives across generations. As a Business Intelligence and CRM Specialist, you’ll join a dynamic team committed to leveraging data for impactful business decisions and operational excellence. Our core mission focuses on promoting sustainability and responsibility, with a vision to emerge as the leading Fast Moving Consumer Health (FMCH) company globally.

Key Responsibilities

As a pivotal part of the Growth Performance team, you will:

• Design and maintain robust BI and analytics solutions transforming complex data into actionable insights.
• Enhance and manage the Salesforce CRM’s functionality and effectively deploy releases.
• Develop intricate reports using Power BI, integrating varied data sources and setting up efficient data flows.
• Drive process improvements by reviewing business flows and implementing advanced Power BI reports and automation with Power Apps and Power Automate.
• Collaborate with internal stakeholders to capture requirements and design engaging, interactive BI dashboards and reports.
• Assure data integrity and accuracy through thorough analysis, understanding the business context.

Who You Are

Experience and Skills:

• Prior experience in BI and data analytics, proficient in creating interactive solutions and complex data models.
• Skilled in project management with a focus on CRM and reporting solutions.
• Expertise in Power BI, Power Apps, Power Automate, and SQL/DAX.
• Familiarity with Salesforce CRM and additional knowledge of SAP BW is advantageous.
• Strong coding skills in Python and experience in data modeling.

Soft Skills:

• Excellent communication and interpersonal skills.
• Team-oriented with a proactive approach to problem-solving.
• Results-driven with a focus on achieving impactful outcomes.

Educational Background:

• Degree in Management Engineering, Computer Science, or a related technical discipline.
• Fluency in English, both written and spoken, is essential.

Our Commitment to Diversity and Inclusion

At Sanofi, we embrace diversity and provide equal opportunities for all. We believe in creating environments where everyone, from any background, can contribute and succeed. Discover more about our inclusion efforts and watch our ALL IN video on .

How to Apply

Ready to drive progress in healthcare and be part of a global team? We are excited to hear from visionaries like you. Apply now to be a Business Intelligence and CRM Specialist at Sanofi and help us in shaping the future of global health.

Pursue progress, discover extraordinary. Join Sanofi.