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Job Category: Software Engineering
About Salesforce: We are Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. We guide companies in every industry to pioneer new trails and engage with customers in entirely new ways. We empower you to become a trailblazer too, driving your performance and career growth, charting new paths, and enhancing the world's condition. If you see business as the greatest platform for change and companies performing well while doing good - you're in the right place.
At Salesforce we are pursuing our own Digital Transformation to boost our growth and provide excellent service to our customers. A key pillar of this transformation is expanding the deployment, configuration, and management of our global analytics platforms to evaluate and generate insights on Salesforce prospect and customer behaviors.
We need an Engineer to support Salesforce’s global analytics platforms across various clouds and regions. This person should have experience in digital analytics and in the worldwide deployment of systems like Google Analytics 360 and GA4 across multiple regions and business units.
This individual will support our efforts to enhance the consistency, quality, and value of our digital analytics data at Salesforce. This includes working with a distributed team of digital analysts and engineers.
The ideal candidate will understand the value of digital analytics data from a business standpoint and possess the technical expertise needed to support a world-class implementation of digital analytics platforms.
Responsibilities:
- Improve Salesforce’s Google Analytics 360 / GA4 and Google Tag Manager
- Work within the Digital Analytics Platform team to deploy and manage updates to the digital data layer and analytics code live on Salesforce web properties.
- Configure the digital analytics platform to meet the needs of key internal customers such as the Analytics Reporting Team, Cloud Teams, Field Teams, Paid Media, and Product Marketing.
- Participate in a team culture centered on critical thinking, creativity, experimentation, diversity, and inclusivity, aligned with Salesforce's core values.
- Continually learn and stay aware of innovations in the enterprise SaaS, data science, customer data, and analytics communities.
Required Skills:
- A related technical degree.
- 2-5+ years of experience in global analytics platforms like Google Analytics 360 / GA4.
- 1+ years experience working with global analytics platforms at Fortune 500 companies.
- Broad understanding of digital marketing and the role of digital analytics platforms.
- Data manipulation skills with experience in BigQuery / SQL.
- Understanding of governmental privacy regulations like GDPR and CCPA.
- Good communication skills, both written and verbal.
- Problem solver who can simplify complex issues.
- A proactive attitude that drives action.
- Advanced Salesforce product knowledge is a plus.
- B2B customer data experience is a plus.
Accommodations:
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Posting Statement:
At Salesforce, we believe the purpose of business is to improve the state of our world. We all have the responsibility to promote Equality in our communities and workplaces. To this end, we are committed to creating a workforce that represents society through inclusive programs and initiatives. Learn more about Equality at www.equality.com and our benefits at www.salesforcebenefits.com
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment irrespective of their race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status. Salesforce does not accept unsolicited resumes from headhunters and agencies. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes everyone.
In compliance with the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider applicants with criminal histories for employment.
The base salary hiring range for Washington-based roles for this position is $122,600 to $168,700.
For California-based roles, the base salary hiring range for this position is $133,800 to $183,900.
The compensation offered will depend on factors like location, knowledge, skills, and experience related to the job. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at www.salesforcebenefits.com.