Data Governance - Sr. Expert / Principal

Exciting Job Opportunity: Data Governance - Sr. Expert / Principal

Relocation Assistance Offered Within Country

#160279 - Mumbai, Maharashtra, India

About Colgate-Palmolive

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets, and our planet. Our focus spans Oral Care, Personal Care, Home Care, and Pet Nutrition. With products sold in over 200 countries, our brands include Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline, and Suavitel, as well as Hill’s Pet Nutrition.

We are proud of our leadership and innovation in promoting sustainability and community well-being. Our efforts include reducing plastic waste, encouraging recyclability, conserving water and natural resources, and improving children’s oral health.

If you're seeking a role where values matter, join us and give your career a reason to smile!

Join Our Technology Team

In today's dynamic technology landscape, it's an exciting time to be part of Colgate's Information Technology team. Our highly technical and innovative team is committed to driving growth for Colgate-Palmolive in this evolving environment.

Role Overview: Customer Success Leader

We are looking for a Customer Success Leader to lead our enterprise stewardship community in adopting data governance and management best practices. This critical role will enable our data citizens to effectively use and manage our data assets.

Key Responsibilities

Functional Expert:

• Consult and support business and technology customers in understanding data governance and management, driving enterprise data maturity, and developing data strategies.
• Engage domain data leaders and practitioners to identify data problems and use-cases for operational reporting, analytics, and data-driven decision-making.
• Support domain data leaders in implementing a data governance framework aligned with enterprise strategy, policy, and regulatory requirements.
• Lead use case activation with prioritized domains, drive maturity and success, and report progress to stakeholders.
• Facilitate workshops for use case definition and prioritization, build data products, oversee data quality, and ensure data protection.
• Develop and implement playbooks and SOPs for data stewards using enterprise tools.

Connector:

• Align data management initiatives with the overall organizational framework and strategy.

Collaborator:

• Utilize your expertise as a Customer Success Manager to drive the success of our data governance principles.

Innovator:

• Spearhead initiatives that push the boundaries of data governance and management innovation.

Qualifications

Required:

• Bachelor’s degree in Information Technology, Business Administration, or related field; Master’s degree or equivalent experience in Information Management or Library and Information Science preferred.
• 6-8 years of experience in large data transformations focusing on data governance and privacy.
• In-depth knowledge of data management and governance principles, implementations, and industry trends.
• Proven ability to manage multiple business customers, including engaging with senior leadership to drive data governance initiatives.
• Excellent leadership, communication, and interpersonal skills with a knack for empowering multi-functional teams effectively.
• Strong critical thinking, problem-solving abilities, attention to detail, and dedication to quality.

Preferred:

• Experience in consulting or product management is valuable.
• Proficiency in metadata and data quality tools like Atlan, Collibra, Informatica, Alation, Atacama, and Talend.

Our Commitment to Sustainability

With the Colgate brand present in more homes than any other, we face both opportunities and challenges as we integrate sustainability into our business and create a positive social impact. Our goal is to drive further growth as we execute our 2025 Sustainability & Social Impact Strategy.