Data Management Documentation Specialist II at Experian

Company Description: Join Experian, a pioneering global tech leader in data and analytics. As part of the FTSE 30 with over 125 years of success, we thrive on making a substantial impact by transforming lives through data. We're not just a team; we're a community of 22,000 innovative professionals spread across 30+ countries dedicated to a shared mission of leveraging technology, talent, and insights to forge a better future.

Role Summary:

As a Data Management Documentation Specialist II, you'll take charge of developing both technical and non-technical communication materials for the Experian Data Development team. Collaborate with top-tier professionals across various departments, including CIS, Operations, Data Analysis, Quality Assurance, Product Management, and Sales under the guidance of the Documentation & Training Manager. Your role is crucial in addressing and executing the documentation needs that adhere to regulatory standards while enhancing our operational efficiencies.

Knowledge, Skills, and Experience:

Proven experience in technical writing and editing is essential, with 5-8 years in related fields. A Bachelor’s degree in a relevant discipline or equivalent professional experience is required. You should be adept with Microsoft Office 365 tools like Word, Excel, PowerPoint, Visio, and Adobe Acrobat, and have a solid understanding of documentation management systems/practices. Your excellent organizational, project management, problem-solving, and decision-making skills will be key in this role. The ability to perform effectively both independently and as part of a team is crucial.

Key Responsibilities:

Your main tasks will include translating complex information into user-friendly content, collaborating with various teams to develop and refine documentation, and managing multiple projects with precision. You'll also maintain and update existing materials to ensure they remain relevant and accurate, complying with Experian’s standards, and actively participate in the governance and periodic review of documents.

Qualifications:

The ideal candidate will quickly grasp new technical and business concepts and has strong analytical capabilities with meticulous attention to detail. Excellent interpersonal and communication skills are a must, and knowledge of the financial services or lending industry is an advantage.

What You’ll Bring:

Your responsibilities will extend to researching, developing, and continuously updating a variety of technical documentation essential for operational procedures and project support. This role is integral in facilitating the smooth transition of information from development to production processes.

Additional Information:

At Experian, we celebrate diversity and inclusion, and we’re committed to creating an equitable environment where everyone can thrive. We’re recognized globally as a Great Place To Work™, with strong endorsements from FORTUNE and Glassdoor. Discover more about our award-winning culture and opportunities by visiting Experian Life on social media or our Careers Site. Experian is an Equal Opportunity and Affirmative Action employer, continually fostering innovation through diverse contributions. If you need accommodations due to disability or a special need, please let us know.

Become part of a team that believes in making a difference. Apply now to become Experian's Data Management Documentation Specialist II and join us in our mission to harness the power of data.