Data Operations Associate - STR - Singapore (Chinese Speaker)

Job Description: Data Operations Associate (Chinese Speaker) - STR - Singapore

Overview

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights, and connections that enhance their businesses and lives.

With over 35 years in the industry, we have continually refined and perfected our approach to provide unique and valuable offerings for our customers. We equip the brightest minds with the best resources available, delivering an invaluable edge in real estate.

STR is the global leader in hospitality data benchmarking, analytics, and marketplace insights for the hospitality industry. We deliver confidential, accurate, and actionable data to empower our clients to strategize and compete effectively in their markets.

Role Description

We are looking for a Data Operations Associate (Chinese Speaker) to join our STR Data Operations Team in Singapore. Reporting to the Data Operations Manager, this role will focus on enhancing data automation and maintaining current data feeds for the APAC region. Responsibilities include data loading, checking, and report delivery for our benchmarking product. Additionally, you will support client-related administrative tasks and ensure data accuracy in collaboration with STR’s global data contacts and internal team members.

The ideal candidate will be fluent in Chinese, self-motivated, detail-oriented, and possess strong analytical skills. The ability to adapt quickly in a fast-paced, innovative environment is crucial for success in this role. Strong interpersonal skills and commercial acumen are essential, as the role involves collaboration with various stakeholders to ensure data integrity, quality, and confidentiality.

Responsibilities

• Establish and maintain data automation and current data feeds for the APAC region.
• Communicate with local potential Property Management Systems (PMS) to establish data automation.
• Grow existing historical data submission with segmentation details and revenue data.
• Increase forward data sample from existing clients.
• Monitor data submissions (daily, weekly, and monthly) for historical and forward data.
• Perform data quality checks, resolving discrepancies with data providers.
• Communicate professionally with properties, clients, and industry professionals regarding STR/CoStar’s policies and guidelines.
• Support data automation for clients using various technology vendors.
• Identify new opportunities for automated data transfer with new technology vendors.
• Manage workflow requests and assist clients in setting up data delivery.
• Stay updated on industry trends and news that may affect the data.
• Adhere to STR’s and CoStar’s standards and guidelines for data confidentiality.

Qualifications

• Bachelor's degree in hospitality, data, business management, or finance.
• Fluency in English and Chinese, with Japanese as a bonus.
• Strong analytical skills and ability to work with large, disparate data sets.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Ability to work independently and as part of a team.
• Experience handling urgent requests while meeting other project deadlines.
• Attention to detail and focus are critical.

What's In It For You?

Working at CoStar Group means enjoying a culture of collaboration and innovation that attracts the best and brightest across diverse disciplines. We value diversity and promote equality, aiming to recruit the person most suited to the job. We welcome applications from all backgrounds, including women, people of all ages, sexual orientations, nationalities, religions, and beliefs. We particularly encourage applications from women, disabled, and Black, Asian, and Minority Ethnic (BAME) candidates, as they are underrepresented in the commercial real estate industry.

CoStar Group is an Equal Employment Opportunity Employer, maintaining a drug-free workplace and performing pre-employment substance abuse testing.

Additional Information

Company Name: CoStar Group

Job Title: