Join eBay as a Data Operations Manager - Shape the Future of Ecommerce!

At eBay, we are not just a global ecommerce leader; we are revolutionizing the way the world shops and sells. Our platform empowers millions of buyers and sellers across more than 190 markets worldwide. We are dedicated to pushing boundaries and making a mark as we redefine the future of ecommerce for enthusiasts. Our customers guide us, authenticity is our foundation, bold ideas are encouraged, and everyone can bring their true selves to work every day. Together, we are sustaining the future for our customers, our company, and our planet.

Join Our Passionate Team

Be part of a team of passionate thinkers, innovators, and dreamers. Help us connect people and build communities to create economic opportunities for all.

About the Team and Role

TCGplayer, an eBay subsidiary, connects hobbyists and businesses to communities. We are dedicated to enhancing the exchange of goods and ideas that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts and professional sellers. TCGplayer, a part of eBay, drives the growth of our products and services by connecting millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market.

Cloud Platform Engineering focuses on the stability, reliability, and deployment of TCGplayer.com technology, aiming to increase organizational efficiency through well-designed automation and infrastructure.

Your Role as Data Operations Manager

As Data Operations Manager, you will work closely with Engineering, Cloud Operations, Developer Experience, and Architecture leadership to enhance the stability, scalability, and reliability of all data infrastructure. You will oversee the 24/7 operations of our data platforms, executing and automating operational processes efficiently. Your responsibilities will include deploying product updates, identifying production issues, and implementing process improvements tailored to TCGplayer’s needs.

Our team prides itself on fostering camaraderie, embracing diversity, and exuding passion. We are one of New York State’s 50 best employers and have been recognized by Fortune.com as one of the top 100 companies for women in the U.S.

Key Responsibilities

• Manage operational effectiveness of internal database systems including MSSQL, Postgres, Elasticsearch, Redis, MongoDB, Snowflake, and Kafka.
• Continuously seek and implement new technologies to simplify the environment while improving security and performance.
• Advise leadership on cost and capacity planning, design, implementation, and testing of the platform.
• Handle production incidents, mitigate and resolve issues, and conduct post-mortems to prevent recurrence.
• Recruit, train, and coach employees, track work progress, communicate job expectations, and appraise performance.
• Participate in a 24/7 on-call rotation and serve as an escalation point for other Cloud Platform Engineering personnel.

Qualifications

• 10+ years operating, scaling, and forecasting on Microsoft SQL Server.
• 3+ years experience managing data platform teams.
• 2+ years in release management or production operations.
• 2+ years of experience architecting and administering data platforms in AWS.
• Proven experience with the Microsoft web stack (ASP.NET, SQL Server).

Compensation and Benefits

The pay range for this position in California, Washington, or New York is expected to be between $149,200 and $234,850. The base pay offered may vary based on several individualized factors, including location, skills, and experience. The total compensation package may also include a target bonus and restricted stock units, in addition to a comprehensive range of medical, financial, and other benefits (such as 401(k) eligibility and various paid time off benefits, including PTO and parental leave).

If hired, employees will be in an “at-will position” and the company reserves the right to adjust base salary and other compensation for reasons related to individual performance, departmental or company performance, and market factors.

Equal Employment Opportunity

TCGplayer, a subsidiary of eBay, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status. If you are unable to submit an application due to incompatible assistive technology or a disability, please contact us at careers@tc