Delivery Manager (Data & AI Solutions)

Sertis is a top-tier Data and AI company located in the heart of Bangkok. We offer both off-the-shelf and bespoke solutions to our clients that range from data infrastructure, BI development, and data-driven business insights to forecasting, optimization, and computer vision. Our expert team of data and AI consultants work closely with clients from various sectors such as retail, manufacturing, banking, energy, airlines, agriculture, and healthcare to understand their business needs and deliver tailor-made solutions using the latest technologies. We aim to be a global leader in the Data and AI industry, attracting and retaining a diverse mix of talents eager to contribute their best work. We pride ourselves on not just attracting top talent, but also nurturing a culture that encourages learning, growth, innovative input, and a sense of ownership. For additional information, please visit: https://www.sertiscorp.com/ About the job Our Delivery Manager will oversee the development, operations, and monitoring of at least one client solution. This role is integral to the evaluation and feasibility of Computer Vision and/or data solutions for our clients. Key responsibilities include managing internal development activities and regularly interacting with stakeholders from Senior Management, Business Development, Consulting, and Technical teams. As a Delivery Manager, you will: • Provide leadership to the delivery team and serve as the point of contact for solution delivery, ensuring our solutions meet a high level of quality that achieves client satisfaction • Collaborate closely with Business Development, Consulting, and Technical Leads to understand client needs, budgets, and resources • Oversee solution lifecycle planning and progress monitoring, including budgeting and milestone tracking • Implement an SLA management process to handle operational issues for solutions in production • Work closely with Technical Leads and facilitate technical planning & implementation plan for the solution tech stack • Manage all technical implementation of the solution tech stack from inception to maintenance/closure • Regularly review technical processes to maintain efficiency and cost-effectiveness • Serve as a Scrum Master and Product Owner Requirements for this role are: • Previous experience in technology delivery and Scrum/Agile methodologies • Embodies the Agile mindset and culture • Strong communication, presentation, and leadership skills • Excellent organizational and people skills • Great attention to detail • Relevant Scrum/Agile, coaching and facilitation certifications preferred e.g., CSM/CSP-SM or related; ICP-ACC; ICP-ATF. ICF and IAF qualifications will be a strong advantage Who excels in this role? Individuals who are result-driven, open-minded and suggestions-oriented. Those who are passionate about data, not afraid to voice their ideas, enjoy researching, and possess a can-do and ready-to-tackle-any-challenges attitude! What are some of the benefits of working at Sertis? • A hybrid working environment • Flexible working hours • Mentorship programs for every level • Learning support to help grow your career • An opportunity to work and learn from the best in the industry, and share your ideas with like-minded individuals • We promote intelligence and learning so that our experts can lead their respective tech industry communities • Enjoyable company social outings, parties, and events • Result-oriented workplace; we provide direction, not orders, enabling you to deliver your best work • We operate at the forefront of innovation in the AI industry • Get to work on substantial solutions that solve and enhance real-life problems and challenges • We function like a startup, embracing the adventure; we focus on getting things done while still maintaining a relaxed and informal culture This is your opportunity to grow your career in a burgeoning data-driven industry. Apply now!