Join Our Team as a Distinguished Architect at ServiceNow

Company Description

At ServiceNow, our cutting-edge technology is driving the world forward, and we're powered by the passion and expertise of our team. We thrive on innovation and move swiftly to ensure the best solutions for our customers and communities. As part of ServiceNow, you'll be joining a dynamic, ambitious group that values curiosity and ingenuity. We believe your greatest work happens when you are able to live your best life, sharing your unique talents and making dreams a reality together.

With a portfolio of over 7,700 customers, including 85% of the Fortune 500®, we're proud to be recognized as a FORTUNE 100 Best Companies to Work For® and one of the World's Most Admired Companies™. Discover more about life at ServiceNow by visiting our Life at Now blog and hearing directly from our team members about their experiences.

If you're passionate about the role but unsure if you meet all the qualifications, we encourage you to apply! At ServiceNow, we are dedicated to fostering an inclusive environment where every voice is respected and valued. We welcome candidates from varied backgrounds, believing that skills and experiences are transferrable. The drive to dream big is what makes great candidates.

Job Description

As a Distinguished Architect at ServiceNow, you'll lead and innovate by integrating Intelligence into our products. Your expertise in deep learning, large language models (LLMs), natural language processing, and conversational assistants will be critical in driving our AI initiatives forward.

Key Responsibilities

• Collaborate with Engineering and Product: Work closely with engineering and product teams to incorporate AI technologies into ServiceNow's roadmap, innovate, and replace complex frameworks with scalable AI solutions.
• Build Elegant Architectures: Develop elegant, maintainable, and scalable architectures that can be enhanced over time.
• Architect Reusable Components: Design frameworks for reusable components that multiple teams can leverage, such as a conversational assistant framework for the finance industry.
• Influence Leadership: Champion AI strategies, technological advancements, and industry trends, influencing peers, stakeholders, and leadership to shape AI-driven initiatives.
• Perform Competitive Analysis: Conduct thorough competitive analysis of various AI products and technologies.
• Thought Leadership: Share insights at prestigious AI and technology conferences, publish blogs, papers, and patents, and elevate ServiceNow's brand as an AI industry leader.

Qualifications

To be successful in this role, you should possess:

• A Master's Degree (PhD preferred) with 14+ years of engineering or AI/ML experience and 8+ years specifically in AI/ML.
• A proven track record of leading innovative AI research and development projects, with a history of bringing multiple AI products to market.
• Deep expertise in LLMs, deep learning, NLP, NLU, BERT, GPT, and related AI technologies.
• The ability to apply first principles thinking, such as writing a neural network with backpropagation in Python, Java, or C++ without relying on existing libraries.
• Excellent presentation and communication skills.

Join us at ServiceNow as a Distinguished Architect and pioneer AI research and development to shape the future of intelligent technologies. Your contributions will be instrumental in transforming industries and making the world a better place for everyone.

Compensation and Benefits

For positions in the Bay Area, our base pay ranges from $237,800 to $416,200, plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions offer a competitive On Target Earnings (OTE) incentive compensation structure. Note that individual compensation may vary based on factors such as qualifications and work location.

We provide a comprehensive benefits package, including health plans, flexible spending accounts, a 401(k) plan with company match, Employee Stock Purchase Plan (ESPP), matching donations, flexible time away, and family leave programs (eligibility requirements apply).

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. We