Field AI Engineer

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Join the Team at Fiddler AI as a Field AI Engineer

At Fiddler AI, we are at the forefront of integrating trust and transparency into artificial intelligence technologies. Born out of a necessity to counteract the decline of trust in AI, Fiddler AI develops solutions that are not only trustworthy and transparent but also explainable. We are dedicated to enhancing AI interactions for organizations by addressing key challenges such as spam, fraudulent transactions, hate speech, and online abuse.

Who We Are

Founded by industry veterans Krishna Gade and Amit Paka, Fiddler AI is powered by leading investors like Insight Partners, Lightspeed Venture Partners, and Lux Capital. Our founders bring extensive experience from companies like Facebook, Pinterest, Twitter, Microsoft, and more, positioning us uniquely in the AI space to lead and innovate.

Why Join Fiddler AI?

Our team is passionate about demystifying AI technologies, striving to solve complex problems concerning algorithmic bias, and ensuring ethical application of models across various industries. As an early-stage startup, Fiddler AI offers a vibrant, fast-paced work environment with tremendous growth opportunities. The fields of AI and Machine Learning are burgeoning with innovation, and at Fiddler AI, you're right at the heart of it.

We are proud to be recognized as pioneers in Model Performance Management (MPM), with accolades including the 2022 a16z Data50 list and a 2020 Forbes AI 50 mention, among others.

What You'll Do as a Field AI Engineer

In your role, you will:

  • Act as a trusted advisor and build strong relationships with our customers and their technical teams.
  • Serve as the “Voice of the Customer” to influence product features and roadmaps through regular engagement and strategic insights.
  • Understand data science concepts deeply enough to develop tools for interpretable machine learning models within Fiddler's products.
  • Write custom code to integrate Fiddler’s platform with customer data pipelines using contemporary tools like Snowflake, Airflow, MLFlow, S3, Kafka, etc.
  • Identify and spearhead new opportunities for Fiddler AI to add significant value, enhancing customer satisfaction and business expansion.
  • Support customers during the US Eastern Timezone operational hours from 6:30 PM to 3:30 AM IST.

We're Looking For Someone With:

  • A BE/ME in Computer Science with AI/ML specialization, Statistics, Mathematics, or an equivalent field.
  • At least 2 years of real-world experience working with ML models in production environments.
  • Proficiency in Kubernetes and public cloud environments such as AWS, Azure, and GCP.
  • Familiarity with tools handling both structured and unstructured data (e.g., Hadoop, MongoDB, Snowflake, Bigquery).
  • Expertise in machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
  • Strong coding skills, preferably in Python, and a solid understanding of the ML/DS model lifecycle.
  • Excellent communication and interpersonal skills, coupled with curiosity and a drive to learn and inspire.

If you are eager to make a significant impact in the AI space and possess a unique blend of technical expertise and customer empathy, we would love to hear from you. Join us at Fiddler AI, and let's shape the future of responsible AI together!