Junior Data Operations Consultant

Company Description

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, we partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created from a merger of Namics and Isobar - two leading full-service digital agencies.

Our 1200+ digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Job Description

We are looking for a Junior Data Operations Consultant to join our digital teams in our Milan office.

The candidate will play a role in the technical and analytical phase of the projects, supporting the team and the clients in reaching their goals through a complete tracking architecture and consistent optimization process, exploiting the value of 1st party data and digital campaigns

You will:

• Set up tools to track digital 1st party data
• Create the tracking brief according to the defined architecture.
• Follow the entire implementation process
• Implement necessary tags into the Tag Management system
• Create an environment ready for other measurement processes (exporting data and creating rules for it)
• Analyze data and panels to monitor proper functioning 
• Help to digitalize 1st party data coming from non-digital sources
• Evaluate users' journeys and define strategies to improve conversion rates.
• Guide and assist other teams to fully utilize the digital ecosystem

Qualifications

• Bachelor’s Degree in Digital Marketing, Economics, Mathematics, Engineering or similar
• 2+ years of experience in similar roles
• Knowledge of DMP and CDP Setup, Mechanisms and Panels
• Knowledge of Tag Management solutions
• Familiarity with frontend programming languages (e.g. Javascript)
• Familiarity with Media KPI of programmatic Campaigns
• Nice to have: familiarity with Relational DataBase
• Nice to have: familiarity with tracking mechanisms in Browsers and APP
• Fluent English
• Be a problem solver and have customer management skills
• Be proactive towards the client and the team with whom there is a strong collaboration

Additional Information

Why should you work with us?

• We cooperate with clients of all types and sizes from around the world which allows us to provide a very diverse portfolio of projects and technologies for our people to choose from.
• You will be part of a startup-minded branch of a company with a very strong and stable background in the Swiss/German headquarters.
• Your contributions will have a distinct impact on our clients.

And we offer even more:

⏰ Flexible working hours and remote working

🎯 Fully covered certifications in Salesforce, Adobe, Microsoft, etc. (remove for non-tech roles)

🎓 Full access to Dentsu Academy, LinkedIn Learning, on-site learning sessions

🍹 Team events

⛺ Vacation

💻 Laptop + equipment