Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub committed to empowering AIA to become more efficient, connected and innovative in fulfilling its purpose of assisting millions of people throughout the Asia-Pacific in living Healthier, Longer, Better Lives.

If you are eager and motivated to play a proactive part in shaping a better future, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will provide you with the necessary skills, tools and technology, along with countless opportunities to learn, contribute and flourish in a dynamic and stimulating environment.

If you want to shape a brighter future at AIA Digital+, please continue reading.

About the Role

This role involves overseeing BAU activities and deliverables for Group Finance and Group Investment data projects. #LI-DNP

Data Support Engineer

• Responsible for managing data pipeline which includes developing, maintaining, testing and optimizing the data pipelines.
• Capable of working with cloud tools and infrastructure.
• Manage, maintain and improve the performance of existing database programs
• Monitor existing database programs and improve the performance, if necessary.
• Analyse and design for the company's need for data staging, orchestration and transformation.
• Building, testing, and maintaining database pipeline architectures.
• Collaborating with various stakeholders to understand business needs and objectives.
• Researching and finding solutions to software and hardware problems.
• Diagnosing and troubleshooting technical issues, including account setup and network configuration.
• Work closely with business users to investigate and quickly understand the root of the problem they reported.
• Tracking computer system issues until resolution, within agreed time
• Conducting complex data analysis and presenting the results.
• Identifying, designing, and implementing internal process improvements: redesigning infrastructure for greater scalability, optimizing data delivery, and automating manual processes.

Handling of ad-hoc requests including:

• Disaster recovery drills.
• Updates in documents/processes.
• Creating custom scripts to automate support processes where applicable
• Work closely with the build team for system enhancements for new requirements, system defects and system software upgrades

• Achievement of objectives and adherence to deadlines and work procedures
• Full technical capability in responsible areas
• Problem-solving skills
• Effective communication skills
• Able to work as part of a team
• Technical training techniques

#LI-DNP

Build a career with us as we assist our customers and the community in living healthier, longer, better lives.

You must provide all requested information, including personal data, to be considered for this career opportunity. The failure to provide such information may affect the processing and outcome of your application. It is your responsibility to ensure the information you give is accurate and up-to-date.