Manager, Data Governance and Quality

Join Our Winning Team at Manulife: Manager, Data Governance and Quality

Are you ready to make a significant impact in the financial services industry? Manulife, a leading financial services provider, is dedicated to simplifying decisions and improving lives for our customers and colleagues worldwide. From our environmental initiatives to our community investments, we lead with our values in every aspect of our business. Join us and discover how you can grow your career, make a meaningful impact, and drive real change with our dynamic team.

About the Opportunity

Manulife’s Global Data Governance team is expanding its mandate, and we’re looking for an experienced professional to help shape our growing function. As a Manager, Data Governance and Quality, you'll drive the adoption of our data governance and data quality framework, leverage standard methodologies, and support technologies across the enterprise.

Key Responsibilities

• Deploy the global data governance agenda to enhance trust and utilization of data.
• Refine and drive adoption of the global data quality framework through playbooks, accelerators, and training.
• Support leaders in data governance roles to improve data literacy and understanding of data quality practices.
• Engage with partners to identify critical data elements and set up data quality metrics linked to business value.
• Conduct hands-on data analysis to resolve high-priority data quality issues.
• Implement global data governance metrics and oversight mechanisms.
• Collaborate with Technology teams to support data quality technology adoption in both Azure Cloud and on-prem environments.
• Serve as a liaison between Global Data Governance team and various partners to ensure data quality requirements are well-defined and communicated.
• Bring innovative thinking to our data governance practices, staying updated with new technologies.

How You'll Create Impact

By working closely with our technology and business partners, you will unlock the value of data by increasing its accuracy and trustworthiness. This role is crucial for Manulife’s strategic goal of becoming a digital customer leader, optimizing efficiency and accelerating insights generation.

What Motivates You?

• You’re customer-obsessed, constantly seeking ways to engage and act for their benefit.
• You think big and use your agile approach to drive business outcomes.
• You thrive in collaborative team settings.
• You take ownership, focusing on delivering impactful solutions.
• You operate with integrity and advocate for what's right.
• You support diversity, helping foster an inclusive environment.

What We're Looking For

• 5+ years of data governance and data management experience in a large multinational organization.
• Degree in computer science, engineering, or a similar field.
• Experience in the financial and insurance sectors.
• Strong communication skills, able to tailor messages for both technology and business audiences.
• Proficiency in data governance concepts and technologies, including data quality software and visualization tools.
• Familiarity with data architecture and Cloud technology (Azure preferred).
• Strong problem-solving abilities and experience working in a matrixed organization.
• Knowledge of AI/ML technologies is a plus.

What We Offer

• Competitive salary and benefits packages.
• Opportunities for career growth and skill development.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our Commitment to You

• Values-First Culture: We lead with our Values every day.
• Boundless Opportunities: Opportunities to learn and grow at every career stage.
• Continuous Innovation: Help us redefine the future of financial services.
• Diversity, Equity, and Inclusion: An inclusive workplace where everyone thrives.
• Corporate Citizenship: Business practices that benefit all stakeholders.

About Manulife and John Hancock

Manulife Financial Corporation, headquartered in Toronto, Canada, operates globally under the Manulife brand in Asia, Canada, and Europe and primarily as John Hancock in the U.S. We provide financial advice, insurance, and wealth and asset management solutions