Join ServiceTitan as a Manager, Engineering Data Science

Are you ready to be a Titan? The engineering organization at ServiceTitan is seeking a dynamic leader to drive our data science strategy and support our ongoing growth. This role requires someone with experience in managing and growing a data science team within a product company, with a strong understanding of business goals and organizational strategy. You'll work with stakeholders across the company to build a global data science competency.

Key Responsibilities

Drive Model Development: Lead the entire model development lifecycle from ideation to operations.

Collaborate with Product Teams: Partner with the Product organization to identify opportunities for AI/ML solutions.

Educate Organization: Teach the company how to leverage AI/ML for superior results.

Ensure Data Quality: Ensure high-quality data collection and validation for the Data Science team's success.

Implement MLOps Framework: Design and implement scalable infrastructure for ML models deployment.

Research New Techniques: Continuously explore new methods to enhance model capabilities and development processes.

Align with Leadership: Work with Engineering and Product leadership to align on roadmap and deliverables for ML model deployment.

Stay Updated: Keep up with new technologies and industry trends to incorporate innovative ideas that advance ServiceTitan's goals.

Team Management: Hire, manage, grow, and retain a high-performance data science team.

Qualifications

Educational Background: MS/Ph.D. in Statistics, Applied Mathematics, Economics, Engineering, or a related quantitative discipline.

Experience: 4+ years in data science leadership roles.

Technical Skills: Proficiency in advanced machine learning methods, data mining, statistics, optimization, classification, forecasting, and/or NLP. Expertise in SQL and familiarity with big data systems. Coding experience in Python, R, Matlab, or similar statistical languages (Python preferred).

Communication Skills: Excellent communication skills, including the ability to convey complex concepts to business stakeholders.

Adaptability: Demonstrated ability to adapt to new technologies and learn quickly.

Written and Presentation Skills: Strong written and presentation communication skills.

Be Human With Us

Being human isn’t about checking every box on a list; it’s about the experiences we have, the people we meet, and the perspectives we share. If you possess the skills but are hesitant to apply due to your background, we encourage you to apply anyway. We need amazing people like you to help us challenge the conventional and think differently. We’re in this together—come be human with us.

What We Offer

Joining ServiceTitan is more than just accepting a job; it’s making a career move. Here’s how we support you in doing some of the most impactful work of your career:

Flextime and Training: Flexible time off with ample learning and development opportunities, including comprehensive onboarding, leadership training for Titans at all levels, and other educational programs.

Recognition and Rewards: Great work is rewarded through Bonusly, peer-nominated awards, and more.

Health and Wellness Benefits: Company-paid medical, dental, and vision insurance (available to employees and their dependents from day 1), plus wellness benefits and office massage.

Support for All Life Stages: Parental leave and support, on-demand maternity support through Maven Maternity, financial planning tools, and Employee Assistance Program services.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that diverse perspectives and experiences make our product and culture exceptional. We strongly encourage people from underrepresented groups to apply. We do not discriminate based on race, color, religion, sex, national origin, gender identity, age, disability, pregnancy, genetic information, military status, sexual orientation, or any other characteristic protected by law.

Company Name: ServiceTitan

Job Title: Manager, Engineering Data Science