Job Opportunity at Bank of America: Manager, Strategies, Analytics & Process Integration

About Us

At Bank of America, our mission is to enhance financial lives through meaningful connections. Responsible Growth is our core operating principle, emphasizing our dedication towards clients, teammates, communities, and shareholders. We are committed to fostering a diverse and inclusive workplace, investing in our employees and their families with competitive benefits that support their physical, emotional, and financial well-being.

Our flexible work approach aligns with the diverse roles within our organization, ensuring collaboration and adaptability. A career at Bank of America offers you the opportunity to learn, grow, and make a significant impact. Join our team and be a part of driving positive changes.

About Global Business Services (GBS)

Global Business Services provides top-tier Technology and Operations capabilities to the various lines of business and support functions within Bank of America. GBS is known for its exceptional execution, robust risk management, operational resilience, excellence, and innovation. In India, GBS operates as BA Continuum India Private Limited (BACI), covering five locations to support Bank of America's global operations.

Process Overview

The Analytics Research and Modelling (ARM) team supports multiple bank divisions, providing solutions leveraging cutting-edge technology such as machine learning, artificial intelligence, NLP, data mining, statistical analysis, and business visualization intelligence. ARM operates from Mumbai, Gurgaon, and Hyderabad, employing a highly skilled workforce.

Job Description

We are seeking a talented Manager to join our team in India, focusing on Strategies, Analytics, and Process Integration to enhance fraud detection and reduce losses. You will be instrumental in developing advanced fraud strategies using analytical techniques and collaborating with multiple stakeholders.

Primary Responsibilities

• Develop new fraud strategies utilizing decision trees, random forests, and other quantitative methods.
• Identify and integrate new data sources to enrich existing fraud detection processes.
• Collaborate with stakeholders across US partners, risk, operations, and technology divisions.
• Optimize existing detection strategies to reduce false positives and enhance ROI.
• Review trends and defects to recommend adjustments to existing fraud rules.
• Work on various products, including Credit Card, Debit Card, Deposit, Check, Reporting, ATO, New Accounts, and Digital.

Requirements

Education

• Bachelor’s degree in a quantitative discipline such as mathematics, statistics, engineering, computer science, finance, or business is preferred.
• A postgraduate degree in Statistics/Mathematics, Computer Sciences, or Engineering from a premier institute is advantageous.

Certifications

• Technical certifications in SAS and SQL are preferred.

Experience

• 5-8 years of relevant experience in analytics.

Foundational Skills

• Intermediate to advanced knowledge of SAS and SQL.
• Proven track record of developing and deploying analytical solutions with significant financial results.
• Ability to thrive in a fast-paced, dynamic environment.
• Exceptional organizational, project management, and communication skills.

Desired Skills

• Experience in financial services, particularly in fraud or cybersecurity.
• Understanding of business domains like Fraud, Compliance, and Risk.
• Familiarity with programming languages such as Python, R, or Java.
• Knowledge of data extraction tools like Hive or HUE.

Work Timings

11:30 am to 8:30 pm / 12:30 pm to 9:30 pm

Job Location

Mumbai

Company Information

Company: Bank of America
Job Title: Manager