Operations Data Analytics Manager

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Join 1Password as an Operations Data Analytics Manager

At 1Password, we simplify the way over 100,000 businesses and millions of individuals protect their essential information. Our goal is to create a safer, simpler digital future for everyone, emphasizing simplicity, honesty, and a human-centric approach. We invite you to help us provide peace of mind so everyone can stay safer online.

About the Role

We are searching for an accomplished leader in people and a highly skilled analyst to build and lead our Operations Data Analytics team. As the Manager of Operations Data Analytics, you will have the opportunity to shape and guide a team of analysts. Collaborating closely with internal teams like RevOps, Sales, and Engineering, you will influence and refine our go-to-market strategy and processes. Your strategic insights and analytical expertise will embed data into decision-making, driving efficient and effective customer experience practices.

Responsibilities

As an Operations Data Analytics Manager, you will:

  • Build and lead a team of skilled analysts.
  • Collaborate with internal teams to inform strategy and processes.
  • Embed data-driven decision-making across the organization.
  • Partner with the Sr. Manager of Analytics to create and align Data Operations strategies with business goals.
  • Drive the adoption of data-driven decisions in go-to-market and customer experience teams.
  • Shape our data governance and refine analytics tools.

Qualifications

We are looking for candidates with:

  • 1-3 years of experience in managing people and 5+ years in a Data Analytics role, preferably in a technology/SaaS environment.
  • Strong leadership skills with a hands-on approach.
  • Compelling communication skills to influence decisions.
  • Versatile analytics skills with proven experience in identifying customer groups, ROI calculations, A/B testing, dashboard creation, and customer satisfaction analysis.
  • Solid understanding of data infrastructure and modeling principles.
  • Proficiency in SQL and intermediate Python skills, along with familiarity with business intelligence tools like Looker, Tableau, and PowerBI.
  • Experience guiding a team through the analytics lifecycle.

What You Can Expect

At 1Password, we believe in supporting our team members with:

  • A dynamic management position with tremendous growth opportunities.
  • Leadership and recruitment responsibilities to build a robust data analytics team.
  • Collaboration with senior leadership and other internal teams.
  • Regular skills development and learning opportunities.
  • A generous benefits program, including health, dental, 401k, and more for US-based roles, or an RRSP for Canada-based roles.

Why Work With Us

1Password offers a range of benefits, including:

  • Health and wellness programs
  • Generous PTO policy and company-wide wellness days
  • Employee stock option program and retirement matching
  • Fully remote work environment
  • Employee-led DEI&B programs and ERGs
  • Peer-to-peer recognition through Bonusly

Commitment to Diversity and Inclusion

1Password is proud to be an equal opportunity employer. We foster an inclusive, diverse, and equitable workplace built on trust, support, and respect. We welcome all individuals and do not discriminate on any basis. Accommodation is available upon request during the recruitment process. If you require accommodation, please contact [email protected].

Remote work is part of our DNA, and we embrace our remote culture, although it means working from your home country. If you have any questions, your Talent Partner will be happy to assist you.

Application Process

Successful applicants will undergo a background check, including employment verification, reference checks, and more. For any privacy concerns or data processing queries, contact our privacy team at [email protected].

If you have any questions or need further assistance, contact [[email protected]] or reach out through 1Password Support.

Apply Now

Ready to join our team and make a difference? Apply today and help us create a safer digital future.