Join Our Team: Product Delivery Manager - Machine Learning & AI at JPMorgan Chase & Co.

JPMorgan Chase Consumer and Community Bank (CCB) is actively seeking a dynamic Product Delivery Manager / Vice President to lead our Machine Learning & Intelligent Operations (MLIO) team. This pivotal role focuses on steering the Knowledge Management Area Product across CCB Operations. Dive into a role where you innovate with artificial intelligence (AI) and machine learning to significantly improve both customer and employee experiences.

About Your Role:

As a Product Delivery Manager/Vice President within our Machine Learning & Intelligent Operations team, you'll drive the product roadmap with Agile methodologies, enhancing user interfaces and optimizing experiences for stakeholders across CCB. Your leadership will guide cross-functional teams, establish team priorities, and drive the creation of solutions that reach millions of customers and employees. This is your chance to leverage your problem-solving prowess in defining visions, crafting strategies, and constructing impactful roadmaps.

Key Responsibilities:

• Collaborate closely with the Product Owner to refine and implement the product strategy and roadmap for the Knowledge Management product.
• Lead and facilitate Agile product teams including product analysts, data scientists, and engineers, focusing on the evolution of existing product features.
• Measure product success by evaluating customer outcomes and continuously seek improvement to enhance user experiences.
• Build and maintain relationships with stakeholders across JPMorgan Chase to align with corporate goals and objectives.
• Act as a senior product representative, articulating product vision and user-centric strategies in various executive forums.

What You'll Bring:

Required Qualifications:

• Over 6 years in Technical Product Management or Product Delivery, preferably with AI/ML products.
• Proven ability to navigate and excel in a fast-paced, collaborative environment.
• Exceptional strategic, analytical, and communication skills.
• A minimum of a BS degree or equivalent professional experience.

Preferred Qualifications:

• Deep understanding of the product development lifecycle and data analytics.
• Experience in customer service operations and agile/scrum methodologies.

Why JPMorgan Chase & Co.?

As a leader in financial services, we aid almost half of America's households and small businesses. Our goal is to craft engaged, lifelong relationships and put customers at the center of everything we do. We also support small businesses, nonprofits, and cities in their growth, offering tailored financial solutions.

We provide a competitive total rewards package, with incentives recognizing individual achievements. Our comprehensive benefits cater to a diverse array of needs. These include health care, wellness programs, retirement savings, tuition assistance, and more.

We're committed to diversity and inclusion, recognizing the value and contributions of our employees from varied backgrounds. We uphold equality and do not discriminate based on any protected attribute.

Equal Opportunity Employer/Disability/Veterans.

Apply Now

Ready to redefine the future of banking? Apply today and propel your career to new heights with JPMorgan Chase & Co. in this strategic Product Delivery Manager - Machine Learning and Artificial Intelligence role!