Senior Business Intelligence Analyst

Do you believe that people should compassionately support each other to create a better world? Well, we do!

Serving as the world's most trusted fundraising platform, is dedicated to creating a better world by ensuring it's safe and easy for people to support causes they care about. When someone identifies a need - whether it's local or around the globe - they can channel their compassion into action through GoFundMe. Our customers have raised over $15 billion for their personal causes, ranking GoFundMe among the top 200 websites in the US based on traffic, with a monthly audience of over 100 million people.

The Job...

GoFundMe is looking for a Senior Business Intelligence Analyst to join the Data Insights team. As an integral part of the team's Business Intelligence initiative, you will help build scalable reporting to answer some of the company's most critical questions, optimize, develop and implement workflows, and ultimately bring about change and improve efficiency across the company.

You...

• Have 3+ years of experience in analyzing data, extracting valuable insights, and creating impactful visualizations to support data-informed decision making across various business domains.
• Are proficient in SQL, writing complex queries, manipulating large datasets, and troubleshooting issues within a relational database.
• Have a basic understanding of processes and familiarity with recommended best practices.
• Have experience using business intelligence tools such as Looker, Tableau, Hex, and/or Thoughtspot.
• Can collaborate with cross-functional teams to understand business requirements, foster effective communication, and deliver tailored data solutions.
• Have expertise in building custom dashboards or reports and communicating findings to relevant stakeholders.
• Have experience managing data governance policies and a high level of curiosity to proactively address incoming data requests.
• Have a basic understanding of best practices when it comes to data visualization, data governance, and scalable reporting.

What you'll do…

• Build compelling and efficient dashboards, reports, etc.
• Turn metrics into production and optimize reporting using SQL, Airflow, and Looker.
• Collect reporting and KPI requirements from stakeholders at different levels and with varying degrees of technical/data expertise.
• Participate in the development of the Business Intelligence roadmap and reporting infrastructure.
• Mentor less experienced business intelligence analysts.

Why you'll love it here...

• Market competitive pay
• Comprehensive healthcare benefits, including employer-paid premiums for medical/dental/vision (100% for employee-only plans and 85% for employee + dependent plans) and HSA contributions from the employer.
• 401(k) retirement plan with company matching.
• A hybrid workplace with full remote flexibility for many roles.
• Monetary support for setting up a new hire, hybrid work & wellbeing, family planning, and commuting expenses.
• A variety of mental and wellness programs to support employees.
• Generous paid parental leave and family planning stipend.
• Flexible time-off policies, including vacation, sick/mental health days, volunteer days, company holidays, and a floating holiday.
• Learning & development and recognition programs.
• A program where employees can nominate a fundraiser each week to receive a donation from the company.
• Our approach to inclusion, diversity, equity, and belonging are crucial to our priorities and we continuously evolve our strategy to ensure DEI is embedded in all processes and programs at GoFundMe. Our Diversity, Equity, and Inclusion team is always discovering new ways for our company to represent the experiences of everyone in our organization.
• Employee resource groups.
• Your work has a real purpose and will help change lives globally.
• You'll be part of a fun, supportive team that works hard and celebrates achievements together.
• We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose.
• We are a certified Great Place to Work, are growing fast and have incredible opportunities ahead!

GoFundMe is proud to be an equal opportunity employer actively seeking candidates from diverse backgrounds and experiences. We are committed to providing diversity, equity, and inclusion training to all employees, and we do not discriminate based on race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual for this full-time position is between $115,000 - $155,000, plus equity and benefits. As this is a remote role, the salary range was set by considering the role, level, and potential location across the US. Individual pay is determined by the job's location and other factors such as job-related skills, experience, and relevant education or training.

Your recruiter can provide more information about the specific salary range for your location during the hiring process.

If you need a reasonable accommodation to complete a job application, a job interview, or to participate in the hiring process, please contact us at [email protected].

Learn more about GoFundMe:

We're proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive significant social change. You can learn more about the activities and impact of GoFundMe.org in their fiscal year '23 annual report.

Our annual "Year in Help" report reflects the impact of our community in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

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