Join Aisera as a Senior DevOps Engineer

Aisera, a leading provider of AI Copilot solutions, leverages AiseraGPT and Generative AI to revolutionize business transformation and boost revenue growth through a self-service model. Our AI Copilot employs domain-specific Large Language Models (LLMs) to offer human-like experiences and auto-remediate requests via AI workflows. With over 400 integrations and 1200+ prebuilt workflows, our customers benefit from 75%+ automation and 90% cost reduction.

About Aisera

Aisera has earned numerous accolades, including:

• FastCompany Best Workplaces for Innovators
• Inc 5000 Award for Fastest Growth
• Forbes AI50
• EY Entrepreneur of the Year 2023
• CNBC Upstart 100 Top Startup
• Gartner Cool Vendor
• Red Herring Top 100 Global Innovator
• CIO Innovation Startup Award
• CIO Review Top ITSM Solution
• Silicon Review 50 Most Admired Companies

Our seasoned founding team has led companies through numerous successful startups and acquisitions. We empower our employees with significant responsibility and ownership of their work. We pride ourselves on hiring individuals from diverse backgrounds and experiences, fostering a culture of empathy for both our customers and each other.

Why Join Aisera?

Be part of our dynamic and fast-paced team, contributing to the future of AI as a Senior DevOps Engineer. In this role, you'll engage in innovative projects, collaborate with talented professionals, and make a significant impact on our product operations offerings. You're expected to harden assets and procedures within Aisera’s infrastructure, troubleshoot issues, design solutions, and lead implementation projects.

Key Responsibilities

Infrastructure as Code (IaC):

• Design, implement, and manage IaC for various cloud platforms (e.g., AWS, Azure, GCP).
• Automate provisioning, configuration, and deployment of infrastructure components.

Continuous Integration/Continuous Deployment (CI/CD):

• Implement and maintain CI/CD pipelines for efficient and reliable software delivery.
• Collaborate with development teams to integrate CI/CD practices into the development process.

Automation:

• Develop and maintain automation scripts for system provisioning, configuration, and application deployments.
• Identify opportunities for process automation to improve efficiency.

Monitoring and Logging:

• Implement and manage monitoring solutions to ensure the health and performance of systems.
• Set up and maintain logging and alerting systems for proactive issue identification and resolution.

Security:

• Implement and enforce security best practices in infrastructure and code.
• Collaborate with the security team to conduct regular security assessments and ensure compliance.

Collaboration:

• Work closely with development, QA, and operations teams to ensure smooth handoffs and promote a culture of collaboration.
• Provide support and troubleshooting for production issues.

Basic Qualifications

• 8+ years of experience with the development, deployment, and automation of security solutions in an enterprise cloud-based environment.
• Experience with public cloud platforms: GCP/AWS/Azure.
• Skilled with Cloud and CI/CD framework/tools like GIT, Docker, Kubernetes, and Jenkins.
• Proven experience with building deployment pipelines and enabling self-service.
• Experience with infrastructure-as-code software tools: Terraform, Helm.
• Strong development background with one or more tools/technologies (Python, Golang, Java).
• Familiarity with REST API design.
• Understanding of standard software and web application security vulnerabilities.
• Knowledge of crypto primitives, authentication protocols, and authorization standards (e