Job Offer: Senior Machine Learning Engineer - Hotels Flexibility (100% Remote US or CAN)

Company: Hopper

About the Job

As a Senior Machine Learning Engineer at Hopper, you will be at the forefront of solving complex data and engineering challenges. Your work will empower Hopper to offer cutting-edge travel solutions, helping millions of customers tackle common travel issues efficiently.

This role focuses on leveraging Hopper's fintech products to enhance and deploy innovative pricing models across global platforms. Your primary responsibility will be to improve existing machine learning pricing models and create new frameworks to optimize product pricing. You will manage the full lifecycle of model development, deployment, and performance tracking.

Responsibilities

• Ensure accurate pricing based on dynamic demand environments and external factors.
• Identify mispriced segments and implement scalable solutions to correct pricing models.
• Reevaluate and innovate product construction and UX to enhance customer experience through data-backed business cases.
• Develop and maintain data pipelines that drive decision-making processes.
• Measure business performance by refining KPI metrics and creating ongoing reporting frameworks.
• Discover new revenue growth opportunities by becoming an expert on our data and customers.

Ideal Candidate Qualifications

• Proven track record in solving complex problems using data with a strong business impact.
• High attention to detail and ability to create scalable data solutions.
• Strong creative problem-solving and critical thinking skills.
• Effective communication skills for presenting pricing decisions to executive stakeholders.
• Experience in designing, implementing, and deploying pricing models using modern technologies.
• Proficiency in SQL for data creation, maintenance, and analysis.
• Expertise in Python, machine learning workflows, and ETL pipelines.
• Experience with data visualization to convey ML model behaviors and business insights.
• Experience working on consumer products and deploying high-impact models at scale.

Perks & Benefits

• Well-funded startup with large ambitions and competitive salary.
• Pre-IPO equity packages.
• Unlimited PTO and Carrot Cash travel stipend.
• Flexdesk All Access Pass and Work-from-home stipend.
• Generous parental leave, exceeding industry standards.
• Entrepreneurial culture encouraging innovation and risk-taking.
• Open communication with management and leadership.
• Dynamic teams with substantial impact.
• 100% employer-paid medical, dental, vision, disability, and life insurance plans.
• $4,000 per year in Health Reimbursement Account (HRA).
• FSA/DCA for out-of-pocket health and dependent care costs.
• Access to a 401K plan.

About Hopper

At Hopper, our mission is to become the world’s premier travel platform, powering our mobile app, website, and B2B business, Hopper Technology Solutions (HTS). By leveraging extensive data and advanced machine learning algorithms, we offer transparency, flexibility, and savings to travelers worldwide. Our fintech solutions address pricing volatility and trip disruptions, helping travelers have better experiences.

Hopper serves hundreds of millions of travelers globally and has become the third largest online travel agency in North America. Our app has been downloaded over 120 million times, and 70% of our users are Gen Z and millennials.

Hopper has evolved into a global travel agency and travel fintech provider, powering major brands through our B2B division HTS. Our partners include leading travel brands like Capital One, Nubank, Air Canada, and more.

Here are a few stats demonstrating our growth:

• Hopper sells billions worth of travel and travel fintech annually.
• In 2023, over 1.3 billion trips were planned through the Hopper app and HTS partnerships.
• 30% of our app customers purchase at least one fintech product when booking.
• Consumers are 1.6x more likely to repurchase if they add fintech to their booking.
• HTS represents more than 50% of our business. <