Senior Researcher (m/f/x) for Generative AI at Dynatrace

Company Description

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We are an equal opportunity employer and embrace all applicants. Dynatrace wants YOU—your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.

Job Description

Your Role:

• Conduct research in the field of Generative AI
• Enhance current product capabilities with innovative customer value, using research results that scale to large enterprise environments
• Bridge academic research and commercial technology development by collaborating with development teams and internal/external stakeholders
• Mentor PhD and master students, ensuring that their direction aligns with the research strategy
• Contribute to the global research community by publishing and disseminating research findings in journals and speaking at conferences
• Actively take part in scientific and industrial cooperation projects

Dynatrace Research Lab

We are strong believers in innovation through technology and research. At our research center, situated in the heart of the Linz Institute of Technology (LIT), as well as in our Vienna and Hagenberg offices, engineers and researchers collaborate to build next-generation technologies that help companies run better, safer, and more innovative software.

Generative AI is one of the four research divisions of the lab.

Research Field

• Large language models and other generative AI-based applications in the software intelligence domain: Data processing, training, evaluation, prompting
• Systems based on generative AI, like RAG or agent-based approaches
• Components used with generative AI, like vector databases and embeddings

Why Join Dynatrace?

• We offer budget independent of research grants and teaching obligations
• Freedom to define and shape the research methodology
• Opportunity to put research results into practice in thousands of the largest companies
• Join a research team with continuous, rapid growth
• Work in one of the most attractive research areas in the industry
• Close collaboration with the global development team (more than 1000 developers)
• Ability to drive research that has a significant impact on the industry

Qualifications

• PhD or MSc in Computer Science, Artificial Intelligence, or a related quantitative field
• Track record of independent research in topics related to the research field
• Strong publication record of driving market relevant research (in relation to the academic age)
• Excellent English skills (oral and written)
• Proven track record of driving innovation towards product maturity
• Deep understanding of the latest developments in generative AI

What's in it for You?

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research
• Working models that offer you the flexibility you need, ranging from full remote options to hybrid ones combining home and in-office work
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries
• An environment that fosters innovation, enables creative collaboration, and allows you to grow
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals
• A truly international mindset that is shaped by the diverse personalities, expertise, and backgrounds of our global team
• A relocation team eager to help you start your journey to a new country, always there to support and