Join Plato Systems as a Senior Solutions Engineer

Plato Systems is committed to revolutionizing manufacturing operations through the power of spatial activity data and advanced AI technologies. Founded in 2019 from Stanford University, we have developed an intelligent analytics platform. This platform, driven by our groundbreaking device, employs machine perception and sensor fusion to create a unique operations digital twin. This innovation merges factory operator activity with machine data. Backed by NEA and composed of a skilled team from industry giants like Uber, Apple, Amazon, and Google, as well as prestigious academic institutions like Stanford, we are pioneering advancements that extend beyond software to encompass advanced sensor systems, algorithms, embedded systems, signal processing, and machine learning.

Explore more about our mission and innovations by visiting our and our .

Why Join Us?

As a Senior Solutions Engineer at Plato Systems, you will be at the crucial intersection of technology and business. Your role will involve working collaboratively with various teams to transform data collected from our fleet of edge devices into valuable data products for our end customers. If you have a strong foundation in software development, business acumen, autonomy, and exceptional communication skills, this is the opportunity for you.

Core Responsibilities

• Understand customers’ existing digital operations data and how it integrates into Plato’s data fusion platform.
• Customize Plato applications to meet specific customer needs.
• Perform exploratory data analysis and data science to generate actionable insights from Plato’s unique spatio-temporal data.
• Conduct hypothesis testing and use statistical methods to assess their validity.
• Understand the context of KPIs and customers’ business needs to help create products or experiences that address customer pain points.
• Act as an internal expert and consultant for each customer insight module.
• Rapidly generate and iterate through hypotheses to build relevant, story-driven insights.
• Craft compelling stories using data and data visualization to captivate audiences with the power of insights.
• Work in a data-driven environment to drive process improvement and translate high-level business goals into working software solutions and customer-facing outputs.
• Take ownership of your work by being proactive, asking questions, sharing ideas, and challenging norms.
• Provide training to customers on leveraging Plato’s technology to solve business problems and offer ongoing technical support post-deployment.
• Manage customer deployments from start to finish.

Qualifications

• BS, MS, or PhD in an engineering/quantitative field (e.g., computer science, electrical engineering, mechanical engineering, pure/applied sciences).
• 3+ years in a similar technical role at a fast-growing technology company (solution engineer, application engineer, data scientist, senior data analyst).
• Proficiency in Python (numpy, scipy, pandas, matplotlib, plotly) and OOP programming.
• End-to-end experience with data (databases, querying, aggregation, analysis, and visualization).
• Familiarity with networking and Linux environments.
• Able to work from our San Francisco office at least three days a week.
• Proactive problem-solver who can collaborate with internal and external partners.
• Strong analytical skills with the ability to identify issues and measure success.
• Comfortable working independently in a fast-paced, ambiguous startup environment.
• Willingness to travel approximately three days per month.
• Valid passport or ability to obtain one.

Preferred Qualifications

• Experienced and comfortable engaging with customers.
• Ability to understand large data sets and use appropriate technologies and methodology to manipulate data (e.g., SQL, R, Python, ETL pipelines).
• Prior experience with modern data technology stacks such as Databricks, Airflow, etc.
• Exceptional data visualization and analysis skills with expertise in tools like Looker, Tableau, Power BI, Seaborne.
• Analytical and logical thinker with good judgment, negotiation, and interpersonal skills.
• Detail-oriented, forward-looking with strong leadership and ownership abilities.

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