Sr Business Intelligence Analyst - Sénior de inteligencia de negocios (BI)

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About the Team

This team is part of a high-performance Revenue Operations organization aimed towards growing to $10B in revenue. The RevOps Business Intelligence group plays a key role in this growth, providing self-service insights when and where users need them to support decision-making and drive business outcomes. Whether via dashboards, reports, or alerts, and regardless of the system, this group ensures all RevOps insights are accurate, consistent, easy-to-understand, and actionable.

Información sobre el equipo

Este equipo es parte de una organización de operaciones de ingresos de alto rendimiento que apunta a un objetivo de crecer hasta los 10 000 millones de dólares en ingresos. El grupo de Inteligencia Comercial para Operaciones de Ingresos (RevOps) tiene un papel fundamental en el impulso de este crecimiento, proporcionando insights de autoservicio siempre que los usuarios lo necesiten para apoyar la toma de decisiones e impulsar los resultados de negocios. Ya sea a través de tableros de control, informes o alertas y, al margen del sistema, este grupo garantiza que toda la información de RevOps sea precisa y congruente, fácil de entender y práctica.

About the Role

As a Senior Business Intelligence Analyst, you will design, develop, enhance, and optimize all BI solutions within the Demand, Pipeline, or Customer phase of the customer journey. For each project, you will form a scrum team with a Business Intelligence Program Manager and Analytics Data Specialist. You will also provide key support to daily data/dashboard cycle runs.

Información sobre la función

Como analista sénior de inteligencia de negocios (BI), deberá diseñar, desarrollar, mejorar y optimizar todas las soluciones de BI dentro de la fase de demanda, proceso de ventas o cliente de la trayectoria del cliente. Para cada proyecto, deberá formar un equipo scrum con un gerente de programa de inteligencia de negocios y un especialista en análisis de datos. También deberá prestar apoyo fundamental a los ciclos diarios de datos y los tableros de control.

Responsibilities

• Participate in user interviews and requirements gathering sessions led by the Program Manager to deeply understand what business problems we are trying to solve, key questions to be answered by the reporting tool, and how the tool will fit into the business process to be supported.
• Design elegant and easy-to-understand visualizations using best in class data visualization methods, and seek feedback on designs.
• Build dashboards using BI standard methodologies to reduce file size, refresh time, and load time, and to make dashboard coding easy to follow for other team members.
• Partner with Analytics Data Specialist to provide inputs on new or modified business views needed in the data warehouse.
• Thoroughly QA new and modified dashboards for accuracy and functionality.
• Update and maintain existing dashboards as needed. Resolve access or data quality issues reported by users.
• Provide support for daily cycle refresh failures - recurring dashboard/data validations
• Follow Agile methodology, including sprint planning and review meetings, daily stand-ups, and following epics and stories written by the Program Manager.

RESPONSABILIDADES

• Participar en las entrevistas con los usuarios y en las sesiones de recopilación de requisitos dirigidas por el gerente de programa para comprender plenamente los problemas de negocios que intentamos resolver, las preguntas clave a las que debe responder la herramienta de elaboración de informes y de qué forma servirá la herramienta en el proceso empresarial al que debe prestar apoyo.
• Diseñar visualizaciones distinguidas y fáciles de entender utilizando los