Sr. Compliance Business Analyst (Compliance Analytics)

Join Coupang as a Sr. Compliance Business Analyst!

How to Apply:

Please make sure to complete and submit the attached Internal Transfer Request Form using your Coupang email address.

About Coupang

Coupang exists to deliver an exceptional customer experience. Our mission is realized when customers say, "How did we ever live without Coupang?" With an unwavering commitment to enhancing every aspect of our customers' lives—from shopping to dining and beyond—Coupang is leading the revolution in the multi-billion dollar e-commerce industry. As one of the fastest-growing e-commerce companies, we have established a unique position and gained the trust of customers in the domestic commerce market.

We pride ourselves as a startup-culture global giant. This agile mindset, retained since our inception, drives our continuous launch of new services and business expansion. At Coupang, all employees have the entrepreneurial spirit and opportunity to push forward new innovations and initiatives. Our fearless approach to diving into work and achieving results is the essence of how we operate. Here, you will witness the growth of yourself, your colleagues, your team, and the entire company every day.

Coupang employees are genuinely committed to creating the future of commerce. We strive to solve our customers' problems, challenge traditional norms, and exceed the limits of what's possible. If you seek a remarkable work experience in a high-availability, high-tech, hyper-connected world, join us at Coupang today.

Job Overview: Sr. Compliance Business Analyst

As a Sr. Compliance Business Analyst, you will be responsible for analyzing, generating, and maintaining reports used by the Compliance team for decision-making, risk management, and information visualization. Additionally, you will support internal users of the implemented analytical reports and tools.

Key Responsibilities:

• Collaborate with internal stakeholders (Product, Food Safety, Global Trade, Trust & Safety) to develop business metrics and design robust reporting systems.
• Develop analytical frameworks and transform complex data into comprehensible insights.
• Create dashboards that provide metrics for compliance policy decision making.
• Build ML models to respond to queries based on investigation and hypotheses.
• Generate and tweak ML prototypes and models to detect risks and abuses in seller and item listings.
• Maintain code, scripts, cron jobs, and data in a cloud environment and databases.
• Write scripts to track operational performance and drive process improvements.
• Execute database queries and in-depth analysis on abnormal events and recommend corrective actions.

Qualifications:

• 5+ years of experience in data analysis/business intelligence.
• Proficiency in Python, R, or other coding languages.
• Advanced SQL and Excel skills; experience with Hadoop, BigQuery, and Hive.
• Knowledge of Apache Airflow, ETL concepts, and data warehousing procedures.
• Expertise in data visualization tools like Power BI, Tableau, and Looker.
• Strategic thinking, ability to analyze large datasets, and interpret data trends.
• Strong analytical and technical skills to apply data analysis in business strategy and influence leaders.

Preferred Qualifications:

• Experience in risk management or e-commerce environments.
• Proficiency in business English.
• Degree in a STEM field (Science, Technology, Engineering, Mathematics).

Recruitment Process and Information

Selection Process:

Document Review (English resume required, Korean resume optional) - SQL live coding test/phone interview - In-person (video) interview - Final acceptance.
Note: The selection process may vary by job role and is subject to change based on schedules and circumstances. You will be notified individually about the schedule and results via email.

Important Information:

• This job posting may close early if the hiring process concludes.
• If any information submitted in the application is found to be false, the acceptance will be canceled.
• This position includes a 12-week probationary period.
• Disabled individuals and veterans are not subjected to any disadvantages during the hiring process.
• Job grade and scope of work may be adjusted based on the candidate's overall